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  • Users: ski1535
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  1. ski1535

    BCM Enterprise 1000 lock handset volume

    Is there any way to lock the volume setting on user handsets? I am wanting to make it so the user can not turndown the volume so they can hear pages over the handsets. Thanks,
  2. ski1535

    BCM no free lines state of the line is showing connected

    I am pretty sure I know how this is happening and can recreate it but have not figured out how to fix. Taking multiple lines can occur when callers press 0 to go back to the main menu. For some reason it takes an outside line and calls our main number to get the Auto Attendant. When someone...
  3. ski1535

    bcm 3.6 help reset password harddrive crash

    I have an old BCM 1000 running 3.6. My harddrive crashed. Due to the difficult to find replacement HD, I purchased a refurb from a local var. However, the default passwords are not working. I've called the var, but no help. I was told it was a good gho image... Question is, how do I go...
  4. ski1535

    bcm1000 portabla phone agents make busy

    I'm looking for a long range phone that will work with bcm1000 ver4.0 for Agents in the call center. I've tried the EnGenius and it works fine. This is what happens, the agent forwards his desk phone which is logged into the queue to the portable analog Engenius phone. All works until he...
  5. ski1535

    BCM1000 What bridge clips lighting protection

    What type of bridge clip does anyone recommend for a 66block. Currently I use a itwlinx 1.5w says tvp3-27 15ohms Or what would be the best bridge type protection?
  6. ski1535

    How to remove transf from phone toll fraud hacker added

    below is the copy from the call pilot voicemail report the transf and the phone number should not be there 4700     SUB   Name,name           4700       1  24  10  24  10   0   0 R                  NOGREET                  ATDT       4702                  TRANSF     91239489110  
  7. ski1535

    bcm400 express messaging 2 lines

    I've setup everything to receive faxes in outlook and all works normal. However, I would like to have 1 extension receive 2 fax lines. Currently only 1 line is setup in the express messaging box in cp. How can one extension receive 2 fax lines into outlook
  8. ski1535

    BCM 1000 2 phones on same extension

    I have a lab tech that has 2 offices. Is it possible to have 2 phones use the same extension. And if so, what would the steps be.
  9. ski1535

    problem with companyweb/default.aspx

    I have 1 cpu on the network that has a problem with the companyweb page. When I type it in the broswer or have it as the default page, as soon as it loads it goes to myspace.com No other sites do this except the companyweb page. I have cleaned the registry on the pc and cannot find any...
  10. ski1535

    how to block an outside number calling in

    I'm having an issue with phone number 202-580-8200 calling in. I looked up this number and it seems lots of people have the same issue. I contacted our carrier, and since the number is coming in on our 800 number into our call center, they can do nothing about a virtual number. I'm running...
  11. ski1535

    BCM 1000 3.6 with M2008 work

    Will m2008 Basic phones work with a BCM 1000 running version 3.6?
  12. ski1535

    Setting up DTI Card Line in Use

    I'm setting up a DTI card. We have a T1 coming into a Cisco 2800 FE 0/1 port and going into the DTI card. This line is used to call a remote branch with 200 extensions. So when a user presses 2 the call is routed to the remote branch. Here is what I have: MBM Bus 7 CO Fail TIA-547A Interface...
  13. ski1535

    need 3.6 image

    Anyone know where to get a 3.6 image for a bcm1000
  14. ski1535

    Getting into the MSC Programming

    I have no harddrive in the BCM 1000 ver 3.6 however all the telephony works, extension in and outbound calling. I want to view the programing for the msc to retrieve keycodes and programming. How can I get into the programming? Can I use a null modem cable and laptop, if so how?
  15. ski1535

    Winnt 4.0 sp6 error missing last known good menu could not start

    I put this in the BCM forum, but it is a NT error. Here is what I get On Tuesday the BCM shutdown several times due to a bad UPS system. Now when I start the BCM I get this error: "windows NT could not start because the following file is missing or corrupt...
  16. ski1535

    Emergency BCM 1000 down

    On Tuesday the BCM shutdown several times due to a bad UPS system. Now when I start the BCM I get this error: "windows NT could not start because the following file is missing or corrupt: \winnt\system32\config\systemhardware profile\last known good menu" Anythoughts on repair?
  17. ski1535

    BCM 1000 3.6 How many VM boxes or DN

    I have a BCM 1000 with 16 VM liscenses. I also have a 16DSN board. Does this mean I can only have 16 extensions or connected phones?
  18. ski1535

    Forward Extension to external number

    How do I forward all calls from an active internal DN to a external phone number
  19. ski1535

    Installing a Caller Id trunk interface

    I have a BCM 1000 that used to have 2 DTI cards. Now I have moved it to a location that uses brighthouse networks digital cable and phone. I was told to purchase the "caller ID trunk interface" and I could then plug the phone lines from BrightHouse into the interface and everything work...
  20. ski1535

    HTML markup in textbox

    I'm tring to make or format a text box with bold and bullets in the text box. The textbox is tied to a field in a php database. When the textbox is populated I see the <strong> html markup but not the bold text. I want to make the text box recognize html markup. Is this possible?

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