We have an issue where when you press 0 from an auto attendant, instead of tranferring it is disconnecting the caller. All setting appear to be correct, any ideas? Thanks!
On an auto attendant; we cannot figure out why when you press 0 to transfer to the operator you get disconnected. All settings are correct. Any ideas? Thx!
I need to forward our main number to another office due to a voicemail hard drive failure. there is no forward key on the operators phone, how can I accomplish this on the system?
Getting the following error when trying to run reports on Contact Center Server - There is an error while connecting to the datasource!ERROR: Unknown! Disk full. Any advice?
Trying to use Bluetooth on 1140. Hit the services button twice, and bluetooth option is grayed out. Went into the manual config of the phone and found nothing. Firmware version on the phone is 0625C6E. Any ideas?
Anyone have any idea why the time on Opt81 does not keep? I change it one day, and two days later it's 3 mintues behind again. Small issue but drives exec's nuts. Thanks
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