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  • Users: HairySupportMonkey
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  1. HairySupportMonkey

    How to create a Queue in VM Pro and play hold music

    Hello, I would like to create a queue off the AA and limit it to 3 and play Hold Music while the users are waiting. HELP! Many thanks
  2. HairySupportMonkey

    Poll: One-X Portal - Love / Hate / Indifferent?

    I think Im in the indifferent catagory, simply because i can see its merits, but also i feel its a bit of a hash up. why couldnt they launch it as an app from a web interface? i think it being bound to the browser is totally naff! I was told intertalk(?) lauched a phone manager app for their...
  3. HairySupportMonkey

    One X portal - small issue

    Ive recently installed the OneX portal (in an ESXi Session on winserver 2008. When I spool up a client session I get a dialoge box saying "Error Occured on Server" Ive got a bunch of Trial Licences for testing the 1XP so all the licences are working. There arent any clues in the event logs...
  4. HairySupportMonkey

    Think im being stupid but - where are the docs for installing One-X

    Can find docs for CM versions.....but not IPO.
  5. HairySupportMonkey

    Im upgrading our office switch to R5 >:-)

    I wonder if anyone will notice on Monday!
  6. HairySupportMonkey

    Dial Emergency via ARS

    Hello all, got an odd issue here. Users are barred from making calls via user --> barring we have set up 100 odd short codes eg: #100 <number> Dial Emergency line grp 0 that works all the time. we have installed a SIP trunk and set up the relevant ARS groups 50:MAIN and 51:SIP so now our...
  7. HairySupportMonkey

    4.2(20) GA available from Avaya.

    ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/4_2GA_Builds/ADMIN/ADMIN4_2_20.exe Seemed to have sprung from no-where. few bug fixes, nothing too significant. ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/ip_office/Global_IP_Office_Technical_Bulletin_Number_107.pdf
  8. HairySupportMonkey

    Terminal Server / Remote Desktop - Fatal Error 5

    Hello, we have a customer that uses TS extensively and have just encountered this: Fatal Error (Error Code: 5) The session will be disconnected. Your computer may be low on memory. After closing some applications, try to reconnect the session. We know the server is OK and happy, and this...
  9. HairySupportMonkey

    Avaya Desktop Wallboard

    Has anyone looked at this yet? I take it it replaces CCC's wallboard for? Anyone got some screens if possible?
  10. HairySupportMonkey

    BT are installing IP Offices - PLEASE GOD NO!!!!!!!!!!!!!!!

    We had a message from Avaya saying how wonderful it is that BT now are selling and installing IP Offices..... Aparantly Avaya seem to think their other dealers will be happy that BT are now competing with us....... where is their head at?
  11. HairySupportMonkey

    800 Series + BT 21CN = ?

    Anyone had any luck syncing up an 8xx ADSL up on the BT 21CN? Ive done most of the suggestions - latest IOS, ensured ATM.0 dsl mode is Auto etc etc, but cant get it to sync. Any suggestions?
  12. HairySupportMonkey

    Mail store on SBS2003 - SP2 - refuses to increase

    Hello, Ive done this a hundred times, but in this instance, I cant get the mail store to increase. Ive updated to SP2, exchange 2003 is on sp1 Ive edited the reg with the relevant values in the right places, REG_DWORD / Database Size Limit in GB / Decimal / 35 (GB) etc etc but event ID 1216...
  13. HairySupportMonkey

    IP Office overheating indications in Monitor?

    are there any indications of an IP Office overheating in Monitor? Ive got an IP500 in a very hot enviroment and its wasnt a very happy IPO - and was dropping lots of packets on the network. Once the customer opened the cabinet and let some heat out, its now OK. Hes now putting another fan in...
  14. HairySupportMonkey

    5621IP VPN Phone + Backlight = no go (as we know)

    I do know this is a common issue with installing VPN firmware on a 5621, but you know it looks crap when you start the phone up and hello a nice backlight then once the vpn application loads on the phone thats the last you saw of it. you can imagine the customer feels pretty ripped off! are...
  15. HairySupportMonkey

    Can VM Pro check if a user is logged in?

    Chaps, I have been asked for the following: VM route --> Checks user logged in - If Yes --> xfer call - If no --> xfer to voice question then dump into users mailbox. The key here is the users arent to have v/mail turned on for their Extn. is there a variable that can check for user status...
  16. HairySupportMonkey

    LDK-24 Install manual?

    Can anyone offer me an installer manual for the LDK-24? interent offers little to nothing!
  17. HairySupportMonkey

    Inherited LDK-24 - what next? (IP Office here, no nothing about LG)

    Hello all, We normally specialise in the IPO, howerver we have inherited a couple of LDK-24 units, which were setup together via an IP Link. basically, we replaced the system with an IP Office ;-) anyway, I am after some guidence to reset these to factory defaults so we can possibly use them...
  18. HairySupportMonkey

    Cisco TCP Time Outs ASA / PIX VPN - IP Handsets

    Howdy, There is a theory around that Cisco TCP time outs can cause IP handsets to de-register from a IP Office over a VPN connection. Can anyone concur with this notion? we have done many IP / remote installs. we used the new ASA5505 on two sites and having shitty issues with calls dropping...
  19. HairySupportMonkey

    Cisco TCP Time Outs ASA / PIX VPN - IP Handsets

    Howdy, There is a theory around that Cisco TCP time outs can cause IP handsets to de-register from a IPO. Can anyone concur with this notion?
  20. HairySupportMonkey

    Headsets for DT phones

    Can someone remind me what the procedure for making a headset work on a DT handset. I understand the headsets are the correct type for DT handsets. cheers!

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