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Hi folks: I'm trying to install a digital Polycom soundstation in a BCM450, but I was wondering the phone model that I should assign in the BCM Manager, my options are: T7100/M7100 T7208/M7208 T7316/M7310 M7324 T7000/M7000 T7316E DMC Portable Doorphone I think the 2 last ones cannot be. Can...

Hi folks: I'm installing a BCM 450 with an expansion module; but fist I have to configure the MBM in the BCM Manager, then plug in, but in the expansion I see 6 slots and I do not how they are assigned. I'm supposing they star as the main, right down to up. Can you give me a hand? Thanks in...

Hi folks: I'm installing a DSM32 MBM in a new BCM 450, I set all the dipswitches in on as it's required, according to the previous configuration realized in the BCM Element Manager, the lights are in green, but in the Telephony resources section says "Enabling" I cannot undestand what's...

Hi folks: I need to get the information related to these patches: MPLR 23631, 24204, 24232, 27326, 27329, 27767, 2708, 2684 but when login to the PEP Library web page, the next message appears: EXISTS BUT IS NOT PUBLICALLY VIEWABLE, PLEASE CONTACT NORTEL IF YOU NEED TO KNOW MORE ABOUT THIS...

Hi Folks! I need to migrate a OPT11C customer database and the target is CS1000E 6.0; some people has told me that there's a tool that can help me with the automation of this process, but cannot give me more information related to this tool. Do you know it? can you give me some clues? Thanks...

Hi folks! I need to make a sysload, but I have a modem connection, because I'm on a remote site, how can I perform this activity? Thanks in advance

Hi folks: How can I create a client directory en the T.M 3.2? I really need your help Thanks in advance

Hi folks: How can I block my IP phone to avoid making external calls for a period of time? without going to PC, can it be done using telephony manager? Thanks in advance.

Hi folks: I'm working with a CS1000 that will be integrated with the CC, checking the order code list I found the next part: NT9S89AA, the description says: Contact Center Switch Type Indicator - M1/CS1000 But I don't know if this part is hardware or software?, what is it for? Can you give...

Hi Folks: In order configure an external call transfer, do I need to enable an specific COS in every set? which one? Thanks in advance. Friendly regards

Hi folks: I have a CS1K Rls 5.0 in a main site and in a remote site there's a Branch office Rls. 5.0, but this is the first time I work on a site like this and have the next doubts. ( I have tried to find and NTP with the information I required, but none with an easy explanation) * How does...

Hi folks: I'm starting to work with a BCM50 and I was traying to update patches but traying to look for the right ones according to the version, I realize that my BCM in the "System identification" window says: 6.0.1.01b.170 I read in a NTP that this is a Rls. 3 for SIP, is...

Hi folks! I have a CS1000M, can I access to vxShell from it? what is the procedure I should follow? Thanks in advance

Hi folks! How can I see the TLAN IP Addressing from the call server? I have tried to print this information from LD 117, but without succeed. I don't have access to Element Manager, and call server is my only option. Can you give me a hand? Thanks in adcvence.

Hi Folks! I want to create an script that ask information from a CS1000 every day automatically, in other word, runs the script, save the file in my PC and in 24hrs do the same task. How can I do it? Thanks in advance for your help

Hi Folks! About history file. How can I obtain the capability to record all userid activity on the platform? – i.e. log in/log out dates time together with all commands send to the operating system and responses provided as well as any changes made on the platform. How can I keep this...

Hi folks: Can I have junctors in a CS1000E? I think it's not possible because they were used to join network groups in large systems as 81C or 61C. My doubt is because I got from my system, the traffic report TFS007, related to junctors. There's no data but this report is available, why...

Hi folks: I have a TTY configured with certain characteristics, I need to login this specifict TTY, how can I do it? Thanks in advance. Friendly regards

Hi folks: I'm reading technical documentation about BCM50 Rls. 3 and I cannot understand how does SWCA work? When can I use it? what do I need? I'm a mess, please give me a hand. Thanks in advance Regards

Hi folks: I have an issue, I need to print TSC, DSC & LSC in LD 87, but I required only certain ranges, printing all the DSC, TSC or LSC doesn't work for me, because my system is getting some problems and log me out every certain time, and all the information is trunked. I really need your...