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HI, I have an Ip Office 500v2, my extensions numbers are in 3000-3050 and i have 10 agents with extensions 4001-4010, how can i do to restrict the users in range 3XXX dont dial to users with extensions 4XXX. Could You help me please. Regards...

Hi everybody, more less 15 agents when they login the Monitor dont display this, we need restart the NICE and when the agents logout is the same case, do you have any idea?. Our agents are IP and the Nice Aplicationes are 8.9, Avaya CT and 1 E1 between NICE and Communication Manager. Regards...

Hi everybody, I´m an issue in evaluator 8.9, in general appear 5 icons under toolbar(Outlook Bar) but in two machines the Recordings icon, and Find Recordings don't appear i already uninstall and re-install and noo, the user has Administrator permissions, some know about this issue, the...

Hi, I tried transfer calls between analog phones with flash button but only can i put in hold the calls but never transfer, could you help me, I have an IPO 500 4.1(15) Regards...

Hi, everybody, I bought a 1616 onex ip-telephone and configured in Ip office 500 but when an incoming call arrive on the phone's display doesn't appear the caller id, and when a dial an extension or some digit i dont see the dialed digits on the display, the IPO 500 has 4.2(14) firmware and the...

Hi, everybody, could you help me, I had 25 ip phones 5602sw, we want use the speaker button and talk with the handset but when i activate the speaker button the mute button is activated automatically and I can not turn it off, how can i configure my ip phone?

Hi everyone: I need configure an auto attendant, I have an IPO 500 with Voice Mail Pro, Could you help me to know how configure 1 Auto Attendant? Tanks

Hi, I’m new, In my company we have an IPO 500 and I have the MANAGER 6.0(14), I am trying to program something restrictions, but I'm very confused, could you help me please. We have 46 extensions, 1 E1 with 30 channels and we need the next restrictions: Extensions 201 to 216 dial to Local...