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I am using a SG50 along with another piece of equipment to provide me with ring down hotline. When one person goes off hook a separate piece of equipment initializes 4 ports on the SG50 to dial 4 external phone numbers. Unless all parties pick up in a timely manner you cannot talk because of the...

We are getting a new area code in our area. Because of this all numbers with the current area code and new area code will have to be dialed with all 10 digits. Both area codes can be local as well as long distance calls depending on the location. I can't seem to figure out how to make it...

I have an issue with fax. Fax machine A cannot transmit faxes to fax machine B. Fax machine B can transmit to fax machine A. Fax machine C can transmit and recieve from both fax machine A and B. I set up the programming for fax machine A and B to replicate fax machine C. As far as I can tell it...

I have CS1000E and a digital line card that decided to disable all of the phones associated with that card. I was wondering if there is any test I can run or history to look up to see if I can figure out how/why this happened. Thank you all.

I have had reports from several customers complaining about not getting their voicemails that have been left to them. At first I thought it was just a mix up because every time I received a complaint I checked their phone and was able to leave and retrieve a message. Last week I call my phone...

I was just upgraded from Meridian Mail to Call Pilot back in November. Not too long after the upgrade I have had one user keep complaining that she is not getting all their messages and the messages she leaves for other people are not being received. I check it out and seems to be working fine...

I only have a few 2317 phones in use and have never had a problem with them so therefore I don't have any information or knowled on them. I was wondering if anyone knew where I could get some troubleshooting information on them aside from the user manuals. I have one that says contact system...

Good morning to all. We have just upgraded our PBX from and Option 11 to a CS1000E. I was thinking that this was a great time for me to propose to upper management to invest in going to the Attendant PC instead of the 2250 unit. My question is, what all is involved in going to the PC and does...

I have a 2616 with one AOM already and need add a second. I installed the second one and changed AOM to 2. When I look at the phone I can see the additional keys but the module doesn't seem to want to work. Is there anything else I am missing. I looked at another phone that has 2 modules on it...

I was wanting to know if I was able to use the 3900 series phones so I went to ld 20 typed new and then ? when it prompted type to get a list of phones I am allowed to have.In my return it says 3000 is that some different type of phone or is that saying I will be able to go to the 3900 phones...

I have meridian mail and about 2 weeks ago it started failing when you get forwarded to the mail you get a busy sound. I have replaced the 68k card and the led on that slowly flashes on and off. In the book I have the next step is to replace the hard drive. My question is has anyone seen this...

Our mail has went down. Upon troubleshooting with our vendor we have came to the conclusion that the problem looks to be the 68k card my question is what is involved in replacing this card. Thank you

Hello to all, I have inherited my company's meridian 1 X11 system and have been able to convince them to send me down to Richardson, TX for the Database Configuration and Management class. My qestion is if anyone has been to this before and if there is anything I should do to make it a more...