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Greetings all, I have a quick question regarding a 1-855 number and Call Pilot. We have a 1-855 number which terminates on our Callpilot (1006R with 5.0). We have a menu tree added to the SDN table for said number. For the service DN, I have tried: 1-855-xxx-xxxx, 855-xxx-xxxx, and even taking...

Hi, I have a site where the NXX is 775. There are a few ranges of DID that we buy from the telco in the 4000 and 7000. Curiously enough, I noticed that in the LUDN (snippet below) there are some listings of the NXX-DID giving a full 7 digit. Can someone explain why there would be 7 digit...

Good day, Been struggling with this one for a couple of days now and havent come up with anything. Have a clients mailbox set up on CP 4.04 with remote notification activated. Its set up for Monday to Friday, 8am - 5pm, notify on all new incoming messages. All works fine all the time. Except...

Hey all, We are having a bit of an issue with our call pilot. We recently upgraded from CP 4.0/PBX 3.0 to CP 5.0/CS1000 7.5. We had the same intermittant issues before the upgrade but seem to be a bit more common now. The issues with the CP are as follows: - message lights are not being lit...

Hi, Question regarding the compatability of two end-points opt-11 rls3 with TIE to 81C rls 7.5. TIE programmed with 1 DS0 as DCH. All DID delivered to opt-11 via the TIE 81C (CP mail located at the 81C end for the opt-11) After upgrade of 81C from 3.0 to 7.5 the TIE lost DCH communication...

Hello, Hoping to get some help with an office function related to the rule/auto reply to sender. I have a requirement to have all incoming messages sent a reply "your message has been received ..." and then include the original text or even the original email as an attachment. I have been...

Hi All, Looking for a bit of clarification on error below and what is the likely cause. *ERR629 0 9 Trunk route data cannot be accessed. Trunk route is specified by NARS/BARS/CDP data but the route data block is not available. ROUT 9 has been removed from service and is not referenced in the...

Hi All, Looking to buy a simple butt set(FLUKE TS-19) to use on both POTS and TDM lines in 61C + Opt-11 switches. Any recommendations on this device or other units?

Hi group, I have a little problem with some call FWD actions that I am trying to perform. Overview: I have 2 sites that reside on different PBXs and their own CP mail system (V4). The Nortel PBXs (81C & 61C) are linked via T1 which allows 4 digit dialing. Problem: When user at site A is away...

Hi group, I have a little problem with some call FWD actions that I am trying to perform. Overview: I have 2 sites that reside on different PBXs and their own CP mail system (V4). The Nortel PBXs (81C & 61C) are linked via T1 which allows 4 digit dialing. Problem: When user at site A is away...

Hello group, I'd like to print out lists of all of my card hardware from my switches. I am about to look into moving some digl cards from one switch to another, but I'd like to see the inventory first. many thanks.