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We have a blind employee that has a digital handset and Phone Manager Pro installed. He uses a srceen reader called JAWS. He would like to know who is calling him. I looked in phone manager and there is a pop up option for an external program. I set it to notepad. It launched notepad when a call...

I'm setting up a few VoIP phones that will connect to our main IPO here in Austin. All of the people getting the new phones will be outside of Austin in different area codes. How can I setup 911 emergency ARS dialing for these folks?

We currently have MX7 standard installed on Windows 2003 R2, but plan to move to Windows 2008 R2 and CF9 standard. What's the procedure for moving our CF settings and data to the new server? (backend on MX7 is MS Sql 2005 and MS Sql 2008 R2 on new CF9 server)

We've had an issue sending email to another business that uses MessageLabs. All email sent from our Exchange 2010 server times out. If I manually telnet port 25 from my mail server to the primary MX for MessageLabs it times out, but if I telnet to the secondary MX it connects immediately. Is...

I'm trying to setup sendmail (thru Webmin), to route email to our Exchange 2010 server. I've setup the forwarding as: mail.mydomain.com:2555 When I try to send email from sendmail I get: 530 5.7.1 Client was not authenticated The transport hub on Exchange has the IP address of my centos box...

I have five one man offices. They are using POTS single line phones via AT&T. Our main office has an Avaya IP Office 500 v1release6. I have an extra SIP license since we moved from SIP to PRI. I'd like these remote offices to have ability to dial extensions in main office. I'm looking at...

All of my IPO 500's v6 are setup with LAN1 port. I've seen some posts that recommend using the WAN port instead. It looks like LAN1 and LAN2 both have the same QoS options. Is there any advantage to using LAN2?

We're running v6 on all of our systems. When I make a change (ext. move). Those changes get lost the next time the IPO is rebooted. I'm saving the config after the change? Any ideas?

Is Windows 7 64-bit supported as a server for VM Pro release 6? The documentation I found did not specify 32-bit or 64-bit.

We currently run seven IPOffice and VMPro systems on version 6. Our infrastructure is PRI over MPLS and digital handsets. Any features in R7 worth upgrading for?

I have all of my SIP traffic going to one IP Office 500 thru LAN1. Paetec setup a seperate subnet for our IP Office system so we could isolate the traffic. I'd like to move it back to our local LAN subnet. If I do that will Paetec reregister our SIP automatically or do I need to contact Paetec...

Can I use LAN1 and LAN2 on separate subnets? We have IP Office 500 v6 running in seven locations. All incoming and outgoing phone calls go through our main office (SIP). We will move to another MPLS provider and switch away from SIP to PRI. Until we get all of our locations moved to the new...

I need to track call history for seven users in a hunt group on different IP Office 500 systems (ver. 6.1.18). They all are running Phone Manager Pro 4.2.36. I've looked for an export option and even tried to copy and paste, but that doesn't even work. Is it possible to export this data or maybe...

I setup my Godaddy SSL wildcard on IIS 6 and exported it to some other IIS servers. Now I'd like to set it up on a Tomcat 7 server. This server already has a standard SSL cert running. I tried these instructions, but couldn't get it working...

Is there a system wide volume control for the IP Office 500 systems? We're having a lot of people complain about the low volume on their phones. Phones are Avaya 4412D+ (digital phones). We're running firmware 5.0.18.

We have a huntgroup with seven members in five different cities. The calls come in over our SIP at the main location which works fine most of the time. Occationally they get a call where it rings on all of their phones, but it's a funny sounding ring, like it's cutting out. When they answer no...

We're running Windows 2008 R2, Tomcat 6, MS SQL 2005, JDK 6 update 20 and authenticating using AD from Windows 2003 R2 server. The application we're using causes intermittent single sign-on errrors. We tried to upgrade to Tomcat 7 and the SSO errors went away, but the system was so slow it was...

I'm able to get cftree working, but it looks like you have to set the vertical and horizontal sizes? How can I use this control and allow it to dynamically change the vertical size of the page when someone expands or collapses the tree?