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Calling from a CS1000E extension to a PBX accross a SIP trunk (DS3000 PBX) and then trying to perform an attended transfer back out to a second CS1000E extension, the transfer appears to complete, but there is no audio between the CS1000E extension phones, and clearing the call on one does not...

Hi, I am trying to configure a Lineside T1 to connect to an Interalia XMU+. I understand that there are quiet a number of settings that need to be adhered to on the T1 card. Does anyone have this setup already either in a lab or on a customer site. I would like to know the dipswitch settings...

I am sending the CLID to a HDX in order to queue to an agent ID. This is working perfectly except for local Dublin numbers I am missing a leading "1" in front of the CLID. I want to check the CLID and if the CLID length is 7 then I want to add a 1 in front of this then send it out. SO the CLID...

Did any one come accross this before for VNS. % DCH 23 IMSG SETUP REF 00000304 TOD 9:39:56 % FEAT :NCID % PROGRESS: ORIG ADDR IS NOT ISDN % CALLING #:0968809182 NUM PLAN: E164/UNKNOWN (UNKNOWN) % CALLED #:4100 NUM PLAN: PRIVATE/ABBREVIATED (CDP) % % DCH 23 OMSG REL COMP REF 00008305 CH 0 TOD...

I have installed AVAYA Aura Contact Center 6.0 I believe this is basically CC7. I needed to delete an agent and his agent ID was referenced in a script so it said no. Fine - but then the agent disappeared from the users screen on CCMA and I cannot now do anything delete/change/recreate. The...

Has anyone come accross an issue where the CCMS or License Manager services refuse to start - just giving a common "failed to start CCMS services" error. This is a new installation to a CS1k AML and all the notes have been followed (as best they can be). The SCMU fails to start the CCMS services ??

I have OCS R2 with a Conf bridge and connecting from the CS1K via SIP trunks. The CS1k is on release 5.5 and the NRS and Trunks are setup and tested ok the call is beign made and answered on the OCS server but there is no speech path between us. Has anyone had this issue between the OCS and CS1k

THe SIP messages sent to/from the CS1k are as follows sip:1080;phonecontext=dorchester.dorset.com@customera.com:5060 But I want it to be sip:1080@customera.com:5060 Most third party SIP devices are expecting SIP:[tel number]@[IP Address] but nortel has this sip:[tel number];cdp.udp@[domain...

When trying to go into ld 2 and change the date/time I get TFC0007 Time and Date changes privileges are not supported on Linux Call Server. Severity: Minor The user is admin and this is centralized user. I have checked this on another Rel6 and works ok. Wondering if anyone came accross...

Would anyone have the MIRAN I NTP. I am trying to assign music to a channel and it is saying access to Channel Denied.

I need to change the CSQI/CSQO numbers in the PARM in LD17. This is an Option 81C CP4 release 4.5 I was hoping an INI after will commit these changes but I was also told that a full SYSload is required. Just wondering if anyone there did this with only an INI and was sure that only an INI was...

HI, ON some of the BCM's I maintain the modem will not answer and if it does the verificarion of username and password takes forever. The setup is the same as those that do work so it is not a config issue to the best of my knowledge. Just wonderig if anyone there has seen the same issues...

I maintain a PBX CS1k Release 6.0 and with all the new security you need a rather long and secure password. This was working fine until today I tried to login and the password was no longer accepted. Did you ever hear of this happening to another release 6 system. I have maintained PBX's...

Hello - I'm 99% sure this cannot be done but just incase I said I'd ask the question - Can you strip/manipulate incoming digits on a BCM. Say you have a number of sites linked via SIP and site A calls the access code then say 99+ext for site B and say 98+ext for site C and 97+ext for site D...

thread798-1524295 I have noticed that from a CS1000M (Rel 4 - 5.5) when you call Vodafone network from an IP set you can only here a faint Beep. When you call O2 you can hear a proper beep. However on a CS1000E (With MGC cards). For vodafone calls you hear no beep at all when leaving a...

Hi, Is it possible to show the originating CLID rather than the Main Office Number on calls (Call forward all calls) forwarded on a BCM 50. The trunk type is basic ISDN (BRI). At the moment only the office number (BRI number) is shown on calls forwarded to a mobile. However the originating CLID...

Hi, Is it possible to show the originating CLID rather than the Main Office Number on calls (Call forward all calls) forwarded on a BCM 50. The trunk type is basic ISDN (BRI). At the moment only the office number (BRI number) is shown on calls forwarded to a mobile. However the originating CLID...