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I have a customer that would like to have a voiced time stamp on their voice mail message instead of just on the phone. Is there any way of doing so? I have tried both "Callpilot" and "NVM" and can only get the date and time on the display not a voiced stamp.

I have a customer that has 9 lines on a bcm50 using the 1230 phones. Every couple of weeks 2 or 3 of the lines get internal echo on them then it goes away. I have gone through all the steps outlined in the echo control papers from Nortel and it works ok, then I get a call a couple weeks later...

I have a customer that has 9 lines on a bcm50 using the 1230 phones. Every couple of weeks 2 or 3 of the lines get internal echo on them then it goes away. I have gone through all the steps outlined in the echo control papers from Nortel and it works ok, then I get a call a couple weeks later...

I am looking for a good easy to read test to demonstrate to a customer how the phone system is effecting his bandwidth. He has a techie employee that is concerned because they refused to run cable so we have the computers piggy backed off the phones and she swears the whole network is running...

I have a customer that just a experienced a problem where they press 9 for the outside line but instead of going to line 5 or 6 since they are free, it went to line 2 and picked up the line that another employee was on. I have since tested that employees phone using line 2 and I am unable to...

Is there a way to setup a speed dial button "feature 0" on the 7316. i am working with a customer that has a bcm50. all the ip phones are able to use their directory button but the receptionist want's a simple way to access the company speed dial list as well.

I have a customer that has about 20 company's on speed dial and they were wanting a way to have a directory show up on their bcm50 with ip1230 phones. I don't see a way but is it possible to be able to scroll through the directory? Just a question.

Is there a way to make a set that has Do Not Disturb set to go to voicemail instead of ring back to the receptionist?

Is there a way to make a line appear busy when an extension is using the phone. I have an insurance company that does not want the receptionist to pick up line 066 if an agent is on the line with a customer for privacy purposes. I have looked all around and can not come up with the answer...

I am trying to setup the receptionist with the General Delivery and a personal Mailbox. I have it set so the Gen Del is the assigned to her ext. 221 but how do I get in to her personal mailbox from 221? neither one of the boxes are set for auto-login. Thank you.

I have a BCM50 3.0 with 12VM seats, no AA or CCR, just good old real life customer service. So I am reading all the threads about voicemail and I am unsure if what I am thinking is the solution is making sense. I have tried it and failed so here is the ?. If I have a caller come in and the...

So I would assume it would be the same but I am having problems wiring the rj21 cable from the gatm8 into the telco block. I am doing everyother one. ie: "blue/white" "skip orange/white" "green/white". Is this correct or did Nortel make it hard.

I am setting up a demo unit of the BCM50 and a GATM4 so we can demo 7 analog trunks for some potential clients. I had a RJ21 Telephony cable special ordered to interface with the GATM4 and our telco block but can only get 2 of the lines to give dial tone on the BCM50. I am using the blue...

I'm new to BCM50 setup and my company would like to setup a demo for the BCM50 as we are being certified as an installer/seller. What is the best way to set the system up to show the phones and features but not replacing or using the phone lines in the company as we still have a reliable system...