Search results for query: *

Hi all, I have a customer where we installed IP Dect with Gigasets as the preferred handset. The gigasets register and make calls fine but will not handover when moving to a different base station. After a lot of research, it seems that the devices need to be both GAP and CAP compliant to...

Hi all, I have a site with 8 RFP 32 IP dect base stations. The customer is extending into an adjacent building and wants to extend the base station range. However we are unable to source more base stations from Mitel due to end of life. I know these are still widely used on other systems and...

Hello and a happy new year to all. I have installed LBG at a customer, and as far as I can figure out, I have it working correctly. From the Lync client, if I dial a number it dials the digits on the Mitel phone. And if I receive a call, I can answer on Lync and the Mitel phone will answer it...

Hi all, I have a site with Nu-point and they require the caller to have the option to dial 0 (or another number) to get the the operator if the caller does not want to leave a message. I have tried various options in the FCOS but none of them will play the automated greeting when checked. The...

Hi all, I am attempting to install new Spectralink 8020 handsets on an existing site that currently have spectralink E340 handsets. The phone gets an ip address and then displays No SVP Response. The SVP is on the same subnet as the handsets. I have gone through the documentation and see that...

Hi all, I have an issue on Nupoint 4.2 with an extension that will not call the correct mailbox when dialling the Nupoint hunt group or when pushing the message button. It appears as if it goes to a different mailbox. I can access the users mailbox from another set by pushing * and then set it...

Hi, I'm being greedy today. Installed Mxe on mcd 4.2 sp 2 with nupoint 14.2. A couple of days in the exchange falls over. They got the exchange back up and a couple days later it fell over again. IT not impressed. We have stopped the Mapi gateway delivering to the exchange and it seems...

Hi, I am trying to have agents in a different branch help with calls in the primary branch with ACD. Head office receives calls to a path and agents answer. When the agents are busy I would like to either overflow to the remote site or have agents at the remote site log in to the path...

Hi, I have a 3300 CX II with 4.1 sp2 loaded. Initially when the phones boot, they download firmware and software. The phone resets, then after it displays "using option 125" the phone displays "resetting" and reboots. If I remove the gig stand and go straight into the phone, the phone works...