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  1. answers123

    AST Licenses In USE

    Is there a way to list all of the TNs that have AST configured? Thanks
  2. answers123

    Wait for keyboard input text sequence via C#

    Hi there, I want to know is it possible via a keyboard hook in C# to monitor all input for a certain text sequence, e.g. WN0P, and then do what I need once the text has been input via the keyboard? If so, how do I do that, I only have found articles on checking for a specific key. Thanks
  3. answers123

    CS100 - Audiocodes SIP Trunk

    Hi, We have a CS1K that is connected to a Audiocodes Mediant 2000 via a Line-side T1. We need to configure a SIP Trunk to make a SIP call to a server on our network. How can we do this? Thank you.
  4. answers123

    Cannot Delete Call Pilot Faxes from Oultook 2007

    I have an IMAP account setup in Outlook for my Call Pilot faxes, receiving the faxes works fine. When I delete a fax, Outlook just puts an line through it, it doesn't delete it from the Call Pilot system and I have to dial into the CP mailbox every so often to manually delete the "already...
  5. answers123

    Can agent listen in on an 1140 IP Phone

    Is it possible to have a 2nd agent listen in on an 1140 phone, via a headset, while the 1st agent is on an ACD call via the handset? Thanks
  6. answers123

    How to foward a DN to an external #

    Sometimes we have the need to forward someone's office extension to their home #. How can we do this easily/remotley without having to be at the physical phone? We have a CS100M, phone is an 1140. Thanks
  7. answers123

    VB.Net & Screen.Srch Function

    Hi, I'm hoping someone can help me with this very frustrating problem. Below is the VB.Net code where I have declared the necessary Extra! objects: Imports EXTRA Public Class Form2 Public Sys As EXTRA.ExtraSystem, Sess As EXTRA.ExtraSession, MyScreen As EXTRA.ExtraScreen, Srch As...
  8. answers123

    IP Phone Transfer

    I have a DN that appears on 4 phones as a MCR. Intermittently, sometimes when we try to transfer from a call on this line the phone icons becomes grey and we cannot either go back to the call nor transfer it. It just hangs there with the icon. Also, this sometimes happens when we put the call...
  9. answers123

    App not distributing to workstation

    I have an .msi Application object associated to a worksation. Have set it to force run and appear in the Application Launcher. It does appear in the App Launcher but when I reboot the workstation it does not install. Can someone shed some light on this for me please? I have given the...

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