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  1. Phonetech738

    Caller ID Mitel 3000 Not displaying before handset is removed

    I am having trouble with a new Mitel 3000. The caller ID is displaying after the handset is picked up, but not before. I am new to Mitel and the program looks correct, any advice would be welcomed.
  2. Phonetech738

    BCM50/ Call Pilot Voicemail

    I have programmed a CCR tree it is enabled, but I cannot get the directory to play it, I do hear my greeting 1 though. I have checked marked the box in the menu and it still does not play. Any help would be appreciated.
  3. Phonetech738

    CICS WON'T RECOGNIZE NEW SETS

    I have a customer who wanted new phones. I changed out the ten M7310's they had with T7316E's, but the CICS won't recognize the new sets. How can I change this? I have gone into maintanence and no luck. Please help..
  4. Phonetech738

    " All Extension Are Busy?"

    I have a Nortel CICS 7.0 no Auto Attendant on the Voicemail , but after 4 rings the CICS answers and puts callers on hold. How do I shut off Auto Attendant on the CICS?

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