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Can the IP Office server edition be programmed offline? ( setup users, call routes, etc.)I tried doing it several times but the system will not allow me to send the configuration file, and I think because I am using IP Office manager not the server edition. I can not figure out away to run IP...

I have a BCM50 6.0. they have 4 paging zones on about 30 phones in different buildings. No external speakers. They have 5 paging buttons that they use for paging. one for paging zone 1 (F611), another for paging zone 2 (F612), etc. and one for page all (F630). They want to be able to press one...

I have an Avaya IP Office (9.07.983) with UC Module. The UC module is not working. System Status say its booting and applications are None. I can't talk to it using <Lan1 IP address:7070>, and it is not booting of the USB drive nor do I get a light on the USB drive when I plug it in. Nothing...

I setup an unconditional call forward to a Cell phone that passes caller ID(IPO 9.06.979). When the user receives a call on his cell phone digit 9 shows up front of the caller phone number. Is there a way to strip the 9 from the number without removing the 9 from Prefix? Here is how I setup the...

I have an Avaya IPO 9.0 with VMPro. I setup 15 Queued Hunt groups, and everything works fine. The customer would like to be able to pickup a call that is sitting in Que. Foe example, user in Hunt group A is on the phone and has calls in Queue, user in Hunt group B has no calls but would like to...

How do I do a full UCM backup to my laptop on a UCM module before an upgrade? I did a UCM Full Installation Image on my demo system and import and export did not copy and restore greetings and voicemail messages. Thank you in advance.

Is there a way to send all calls including hunt group calls to a cell phone with a push of one button? I have an IP Office 9.0 with voicemail pro. User has a hunt group that works as a queue (he is the only member), and if he needs to step away from his disk he has to press two buttons to send...

I am trying to upgrade UC Module from 9.0.1 to 9.0.4 using USB drive. I setup the USB drive per the documents, and I plugged in an HDMI cable to watch the upgrade. The upgrade starts and after 5 minutes I see on the screen the following message: what type of media contains the installation...

I installed new UC module on an Avaya IP Office 9.0. The module was working yesterday, i was able to login to it and do programming. Today i can't login to it. I get no respond. I tried to login to it by using 192.168.42.1:7070 and 192.168.42.200 which is the IP address given to me by the...

I am trying to modify the 46xxsettings for a screensaver for a 9608 set, but when I save the changes I get a message that said this is a read only file. Any ideas on how to change it to read and write file. I am using Manager 9.0.1 845 and all the settings that I checked said allow read and...

Does the 3001: Avaya IP Office Configuration and Maintenance Exam automatically gives me the ACSC certification or there is another exam that I need to take. Thanks in advance.

Does voice mail Pro (IP Office mode) have the ability to slow down or speed up the playback. I know it has fast FWD or rewind, but i do not see anything about slow down or speed up. Thanks in advance.

Upgrading Windows 95 PC that has CCC Reporter 5.0.21 to Windows 7. Can someone tell me please if 5.0.21 is compatible with windows 7 and if anything I need to do to make it work. Thank you in advance.

I have An IP Office 8.1 with 9608 phones and PRI. The user has to dial an Authorization Code when making an outside call. The Authorization code is set by Telco. Some users want to forward their phones to their Cell phones. As far as I can see the users dose not have the option to insert pause...

I am installing new IP Office with VMPro installed on HP server. The server is going to be used for the voicemail only. I also have Avaya 4500 switch with IP phones. The Avaya 4500 is connected to LAN1 using IP address 192.168.1.1. All the IP phones are working, but I can’t get VMPro to work. It...

Is there a way to block or restrict users from pressing the Menu button and making programming changes to their set? Thanks in advance.

I have a BCM50 2.0 with 1140e sets. When users are on a call using a headset and another call comes in, the phone rings and distract the user. Can i stop the phone from ringing, or just make it beep once. I do not see anything in the DN setup that would control ringing. Thanks in advance.

I just installed 50 some 9508 phones on IP Office 500 8.0.44. All phones worked with the exception of 7 phones. These phones will just say "please wait" REV .37. I have moved these phones to different ports, and reinstalled the software and nothing worked. Here is the interesting part the I...

I have an IP Office 500 with 8.44 and 9508 phones. All phones have Huntgroup button (200). Is there a way that if someone answer a call and place it on hold it will lights up the Huntgroup button on all the phones so someone else can press the Huntgroup button to answer the call that is on hold...

I setup several park keys on an IPO 500 V2 6.0 with action data of 100, 101, etc. When a call get answered the person press the park key (Park key 100) and the call get parked OK. The LED flashes on all the phones, but at the other end the person will have to press the park key twice (park key...