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BCM 50 rel 6 an incoming call flashes and rings on ext 221 all other phones have a solid arrow. This is happening on line 3 this time 2 weeks ago it was line 1. It almost acts as though the call is being transferred to ext 221. Last time I rebooted the system and it cleared the problem. They...

I have a Norstar MICS 7.1 with PRI. The operator has 8 intercom paths assigned to her telephone with target line 200 programmed as ring only. If she has 2 calls in process the 3rd call does not ring on her telephone. The caller hears the line ringing but it eventually gets the AA message...

i have a couple of 1140e phones that if they aren't used for awhile lunch etc they won't start accepting calls until a button is pressed

I have a BCM 50r3 that was disconnected for about 3 months. when i repowered the system the analog station ports didn't come up. Ihave the key code for 4 analog station ports but under telephone resources it say unequipped. I have disabled the ports and enabled the ports and also rebooted the...

I have a IPO 7.0(31)V2 at night a caller gets the menu to press 1, 2 etc but the night message won't play first. Thers is a message at *8301. Thanks

Customer has older Nec Aspire and had the wireless telephones. Now they are all broken and i need to know if the NEC ML440 telephones will work with the old Aspire access points. Thanks

I have a BCM450 with several Ip key codes activated. Can I use a WLAN telephone instead of a IP telephone set? Thanks

I have a BCM 450 R5 that the trouble led and the power led are both red. If i go into the system and reset the led it won't reset. I have shut down the system and it cane backup ok. Now the light are on again 2 weeks later. They are powered by a ups Thanks

I give up on dial-up. What can I tell the IT manager I need to set up a VPN so I can program several BCM 450s from the office. Dial up through a PRI is not getting it. Thanks

I am using a dial-up modem connection to access a BCM 450 R5. I temporarily had a GATM 4 with a loop start line and the dial up worked fine. Now with the PRI installed i am diaing in using a target line. I have told the BCM to answer the target line. The BCM answers but times out before I can...

I have a BCM 450 R5 installed in december the power light is a solid yellow. couldn't find info in the system pdf files Thanks

Hello, BCM 50 r5 is installed behind Option 61 pbx. customer has voice mail set for outbound transfer. When the two lines are conferenced for the transfer they don't release after the call. I have tried the line settings for supervised or non-supervised. Any other suggestions? thanks

I have installed a PRI mbm in slot 1 of the main cabinet.Under config/tele resources it shows up as DTM-PRI lines 001-023. I cant find where to set the protocols for the PRI. Thanks

I am quoting a BCM 450. The customer wants 100 mailboxes but the key codes needed are around $5,000. This seems extreme. Can I use a Call Pilot 150 with 100 mailboxes as an external voicemail using digital station ports instead?

I have a bcm 50 rel 3. We had a power outage and when the system came back up I have alarm codes of 10002,10009,10010 I have rebooted the system several times. Do I need to restore a backup copy? Thanks

I am selling a BCM 450 R5 but the customer has a lot of analog phones. Can more than 6 ASMs be installed on the the FEM media bay module with the normal piggybacking like on a MICS norstar?

I want to install a bcm450r5 but the specs show only 100 stations in the main unit. If i have a main unit with a cec card can i get more than 100 stations out of the base unit. Customer requirements are 32 DTMs 73 analog stations which makes 105 stations Thanks

I have a BCM 50 and was going to install Unified Messaging. he instructions say to use the web page to download the software for the computer. However, all i get is a command prompt C:\users\name\.bcm\BEM\.bin> I downloaded the new BEM from Nortel and am having the same problem. The unit is a...

Hello Customer has call pilot 100 and wants to save the messages left in the mail box to a pc for later review. Is this an application that Desktop messaging will handle. Evendently they are getting messages they may have to use later in court. Thanks

I have a MICS with 7.1 software and a PRI. In the past 6 months or so different phones reset their buttons to the factory settings. Odd thing is they keep their system programming. This morning had a phone where all the buttons had reset to a T7316 config and the phone is a T7316e. The...