Search results for query: *

I have a customer with two BCM400's at 2 different sites connected via VPN network. I was able to access the remote BCM programming from the main office when I first installed the system but now I cannot, I have to remote into a remote computer and then access the system via the remote computer...

Has anyone ever setup a BCM450 with a T7316e and T24 that can monitor and display the status of the sets on the remote BCM50. I have a customer that would like to do this, but I have not knomn it to be possible. Thanks.

I have a customer with 2 MICS linked via private PRI and a centralized NAM voice mail a site A. Site B is now complaining that they cannot use F986 to tranfer to voicemail and when they use TRANSFER it ring the extension (which they do not want). They also do not want to use DND on the sets...

Was just ask a question by a customer that had me puzzuled. We just upgraded them to a BCM450 from a MICS. The question asked was this. When calling another person in the office who is on their phone, the MICS used to display on the calling extension "On another call". Can the BCM450 do this as...

Hello all Just installed a new BCM 450 R5 at Site A. Site B has a BCM 50 R2 that is networked to Site A via VOIP trunks and VPN. Customer has all incomming callls to Site B (BCM50) reidrected to Site A (BCM 450) to be answered by a single attendant. The call can then be re-routed back to Site...

Found an interesting problem today and have not been able to fix it yet. Wondered if someone else has encountered this? Site 1 BCM50 Digital sets IP Phones Site 2 I2004 sets Site 3 I2002 Sets All connected via Cisco RVS4000 routers with VPN's from site 2 & 3 back to site 1. You can call...

Hello all. I have a BCM50 Rl 2.0. When I am connected to it with Element Manager the system will just drop it's connection and I have to wait for a couple of minutes before I can log in again. Has anyone encountered this in the past? If so what was the fix? Thanks.

Can anyone point me to a supplier and do you have any idea on priceing? Thanks

Signed a new customer today that bought his equipment 3 years ago for Bell Canada. He has been paying for a service contract from them since. He is now having us network all his remote offices to a new BCM450 in the main office. Can anyone PM with the password the Bell Canada uses for the BCM50...

Hello All Am setting up a new install with BCM50 and BCM450. I have always used VIOP gateway for networking the two systems before. What is or are the benefits/pitfalls of using SIP gateways over VOIP? I have no experience with SIP. Thanks.

Has anyone ever used the programming record excel files that are on the CD's? If so do they connect to the BCM and auto fill the cells or do you have to enter all the data by hand? Thanks.

Hello all I had a request from a customer today that I need to respond too. He has 2 offices in 2 different city's so far no problem. The offices will have POTS at both locations. The part I am not sure of is this. He wants all POTS from site "B" to ring at site "A" only and then have the...

Were is the tool located? I cannot find it on any of the disks and do not see it in the maintenance section. Need assistance please.

Hello All. I am having an issue with global variables that are declared in the module not retaining there values from execution of a routine from 1 time too the next. Should I write the value to an Excel file for memory or what? Thanks.

Hello All I just received a used I2004. I went through the configuration, Set IP 192.168.XXX.040, Mask 255.255.255.0, Gateway set to correct IP, S1 IP set to BCM 3.7 LAN IP, S1 Port = 7000, S1 Action = 1, S1 Retry = 5, S2 IP = S1 IP, S2 Port = 7000, S2 Action = 1, S2 Retry = 5,DHCP = NO. The...

Hello all, I purchased this unit at a company auction and want to remove a DTI and add a DSM32. If I make these changes will the the system ID change and I have to rework all the keycodes and ifso is there someone out there with access to nortels web system? Thanks.

Am having a mental block. Cannot access the callpilot programming. Have reset the system password (F985-9 Password - OK)to default but still cannot access. Any guidance please

Am new to BCM systems, old hat at MICS Have a BCM 400 3.7, Have finally got the ee_admin login to work. What I cannot see is the system configuration headings under "Services - Telephoney Service". That is all I get. No other sub menus. Any suggestions, I have not been able to find in the...

Hello All I am at an old customer of mine that put in a BCM400 3.7 from another vendor. The plant was shut down for almost 2 years and we are starting it back up now. The problem is that the people that are at the plant now do not know any of the user names or passwords and we have not been...

Hello All, (History) I have a school system with two schools each with MICS 7.0 that are linked via PRI and MCDN. All has been working well with the calls between schools. The systems were originally setup with POTS and Flash voicemail at each location and the PRI was for school to school...