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Hello, I have a Nupoint transfering to a ringgroup (cascade)(MCD 6.0), when I call to ring group 2000, this work great, ring 3 times and go to the fallow extension, this group have 5 extension.....but when the call is tranfered from Nupoint (Blind Transfer), ring on the first extension and one...

I have a cxi release 6.0, with a small ACD, I need to program a reasons code for "Make Busy" but can not find where to do it, anyone know? The system is a 3300 release MCD 6.0 (12.0), with vm acd embeded and skill

Hi: I have a Vmas, and I want get a backup of the Vmas database, to make an upgrade and not have to set it up from scratch. I only see a backup from the admin screen, but is too small in my opinion to have the recordings greetengs etc .... what would be the correct backup to do a restore to a...

Hi, I have a controller 3300 Mxe 4.2 with the follow issue: Call from ip phone to ip phone (5312, 5324, 5320, 5360) fine, but calls from console 5540 to ip phone problem, the ip phone cant put hold or transfer....the keys dont work... could you help me??

Hi: I have a controller 3300 Mxe and sip trunk with a Linksys SPA8000, I was followed the instructions on document 08-5159-00036, and when I connect in any port of linksys an analog extension is perfect, but when I connect in this port a Fax machine dont work.....not send, and not receive...

I Have a 3300 Mxe, MCD 4.1, a Nupoint last version, all work nice, but, I can,t turn on the Message waiting lamp on 5224 Ip Phone, when the caller let a message, the lamp steady off.....help me please, is a new instalation....thank

I have a NuPoint working with a Mxe 3300, but only speaks in english, when I go to the languages prompt I cant to change the languages.......my question is: the languages is a blade what I need to install?, please help me, I dont have the NuPoint Books. Thanks Nupoint version: 12.5.2.12

Who have COS Model for analogf trunks, ip phones, analog phones, etc.....

The OPS Manager show error in the FTP files with the 3300 Mxe, how can I solve the problem????

I am test a Universal ASU, and any IP phone can call to any analog phone, but, any analog phone can not call to any ip phones, do not cut the tone for dial, coul you help me with this problem?.....the compression is off. The system is 3300 ICP. Thanks..