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hey guys, just trying to set up a small office with voicemail lite. everything is working okay execpt.... when i get a call to come in, it works fine. if i cant get to the call after 4 rings it goes to mailbox 200. can i even get to that mailbox ( i cant seem too )? also, can i set the...

Has anyone seen this.... TDM port RX error i have a DS16 that lost its software and im trying to load it back on WITHOUT ANY LUCK!!!!! i have made another config and sent it to the control unit with the DS16 plugged into the 2nd port. connected the DS16 to the 406v1 and also have the DTE...

Hey guys, just wondering if there is any way to have the "held reminder" or the "park reminder" settings beep the phone as the reminder instead of ringing the phone? the customer is complaining that the ring back sounds like a incoming call. they would love for it to just beep as the...

hey guys, we upgraded a customer site from 3.2.55 to 3.2.61 now when they automatic intercom / direct dial someone, the tones dont come over the spekerphone to let them know someone is calling. any ideals??? thanks

hey guys, we've had this 4610SW phone working for months now with out any problems. today, the phone is saying "system incompatability" when we try to reboot the phone. i have reset both the router and phone system with no luck. the funny thing is that the phone looks like its going to...

i have remote users (2) that connect to the main office. we can make calls from the remote phones to the main office and it work just fine, but not IP phone to IP phone. im sure its just a setting, but dont know what to check. thanks

hey guys, just wondering if there are docs that show how to set up a VPN remotephone while using a checkpoint vpn router. i have looked for a while, but cant seem to find anything? i have found info on the Netgear FVX338 and the settings to input on both the router and phone, but nothing on...

Hey guys, just wondering if the 9600 series phones work on the IP OFFICE? thanks

Hey guys, just wondering if im doing something wrong??? im trying to load vpnremote phone on a 4620SWIP set. ive done the following... IP OFFICE 406v2 3.2.61 connected the 4620 to the IP OFFICE directly. assigned extn 211 to the phone. loaded software (h323_VPN_232_52_SMBS) in the manager...

Hey guys, just wondering if anyone has run into this problem?? im getting a "waiting for line" message on my display when i try to dial out of our SIP trunk. we have the following setup... 406v2 VCM 30 SIP Trunk License 20 what we have done is put in a NEW T/1 circuit to be used only for...