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Hi all, I have recently upgraded to rls 7.65 and I am having issues with updating the corporate directory. I have 2 separate customers on the PBX, I can update customer 0 through via UPDATE_CORP_DIR in pdt, is there a process for updating customer 1 this way as well? Thanks in advance

Hi all, I'm currently working on implementing virtual office on a release 7.5 switch. The customer wants the phone in the logged out state to have the ability to phone the local onsite security personnel and not connect to 911. Within the ESA programming I can assign a SPN/DSC number with no...

Hi, I am new to the NCR platform but today I have had to replace and rebuild a faulty call recording server. I have reloaded the NCR software, but have an issue with the license file. As the server has been repaced, the MAC address looks like its tied to the NIC card (which isn't removable) the...

Hi, Does anyone know if its possible to have 2 different cutomers connectioned to the same CallPilot server. ie customer 0 and customer 1. CallPilot is release 5.0 on a 1005r. Cheers

Hi, I have a release 5.5 CS1000E issue with certain fax machines not being able to send or receive. Has anyone else had any issues or know of any areas of prgramming that may affect fax machines? Thanks

Hi, I have a problem with AC15 trunks dropping calls after 3 minutes. I'm guessing there are some timers for trunk disconnect but cant for the life of me find them. Any help would be greatly appreciated. Thanks >ld 21 PT1000 REQ: prt TYPE: rdb CUST 0 ROUT 65 TYPE RDB CUST 00 ROUT 65 DES...

Hi.Does anybody know how to clear err057 errors. They aren't causing any problems,i'm just on a bit of a system tidy up day. When i convert the hex code 1914 it relates to TN 24 0 5 16, which doesnt exist on the system. ERR057 8 1 7 10 00001914

Hi, I had a 1005r new install go faulty. In the mean time we had to use a 600r with different key codes. Now i am being asked if it is possible to migrate all the user info/messages from the 600r to 1005r while changing the keycodes. Is this possible ?

Hello, I have a CS1K at release 5 linked into a Mitel sytem via DPNSS. On all the DPNSS links we are receiving High Error Rate alarms, and after a certain amount of these the links drop out. I have no idea why these alarms are being generated. Any help would be greatly appreciated.

I've just installed a rel 5.5 system. I'm seeing a lot of BUG4030 errors. Does anyone know what these are and how to clear them ? Thanks

I'm having difficulty's with random international numbers failing on a CS1000E/T on release 4.5. Connected to the T are DPNSS links to the network and also to a Mitel. When the Mitel dial any international numbers through the T it works. But the same number fails when it's dialed from the E...

Hi. I have a problem with trunk to trunk call forwarding. I have an incoming DPNSS link from a Mitel switch and an out going DPNSS on a CS1K rel 5. If a nortel phone is on call forward always, and a Mitel phone calls it i get a busy tone. I've put the D channel messaging on the outgoing route...