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We have a couple users that are receiving a recording out outbound calls to a couple numbers. It's a male voice that says "No routes found" and then either the call disconnects or it will eventually complete without a ringback tone. I have searched the internet and see this has been around...

I have been trying to install patch vsp-patch-6.2.2.06002.0.noarch.rpm to my System Manager. I see "Saving and parsing patch vsp-patch-6.2.2.06002.0.noarch.rpm, this may take several minutes" with the red diamond spinng but it has been over 4 hours now and it's still not complete. Has anyone...

I have a switch that after going into load 11 or 20 and trying to change a phone the switch logs me out. I didn't type logo, just chg, 2616, 0 1 4 0 and enter through. No SCH code just logs me out. Any ideas?

Search does not appear to be working very well here so I appologize if this is a repeat question. I am trying to use TM on a switch I was in earlier today and the TTY appears to be stuck in load 11. Four stars (****) is not working. It keeps going back to req:. I tried ! which brought me to...

Is it me or is anyone else having trouble searching old posts? It seems to only show posts from 2009 and older and I'm looking for help with release 7.0. Thanks

Can Telephony Manager (or anything) retrieve CDR from a PLDN? Or do they have to add all the calls from the GHT to get a total? Thanks.

I have a brand new 8800 system that I want to connect a NetPath or Teltronics SEB to monitor alarms instead of sending the alarms to Avaya. Does anyone have instructions on how to get this done?

I'm told this software will make life easier when changing out a Nortel switch with a Cisco switch by taking the Nortel set programming and converting it to Cisco language. Anyone familiar with this software?

Changing Session Timeout of Telephony Manager (Make sure to do both parts) PART A Changing session timeout value on the Server in IIS 1. right click on My Computer 2. click on Manage 3. expand Services and Applications 4. expand Internet Information Services (IIS) 5. right click on Default Web...

I have a site with TM 3.1 SU3 that is unable to retrieve stations. We're getting an error: Failed to Create task (at W:\om_clt\src\WebStationApps\jni\JniSchedulerManag er\JniSchedulerManager.cpp). I see there was a bulletin from Nortel PAA-2007-0114-Global but that refers to TM 3.0 and it...

Has anyone had experience importing csv files into TM 3.1? So far I have been successful except with importing DIG keys and BFS keys. The DIG Keys I send as: DIG 1 20 V but they import as: DIG 1 20V The BFS keys I send as BFS 008 0 02 00 and I get an error "Loop entry must be between 0 and...

So I have a site with 595 stations and I need to do multiple changes to 513 stations (DNs, MWK, NCOS, etc.) I retrieved the stations into TM and I'm ready to make my changes. However I would like to backup the stations as they are now in the event my changes get messed up (TM is so much fun)...