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  • Users: scrobie
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  1. scrobie

    Help with setting up call pool Partner ACS

    Hello all awesome techs! OK, I have hopefully an easy one that's driving me a bit crazy. I have a customer with a Partner ACS R6. It's a restaurant and all they want to do is add an AA to answer incoming calls and send to the proper extensions. No sweat, right?? So, It's a simple set up: I...
  2. scrobie

    Reset password for Partner VM module 7.0

    Hey all, I know it is frowned upon to post the so called "Back door" passwords for these systems (and I whole heartedly agree with it), however, I have a situation that I need assistance with. I installed a Partner VM module 7.0 for one of my customers last year. I created a password for them...
  3. scrobie

    Partner Messaging module issue, "your call is being transfered"

    Hey experts! This one has me baffled, so here I am... I have installed a new Partner system for a client. First here's the equipment: 5 slot carrier Slot 1-308EC Slot 2-308EC Slot 3- R8 processor Slot 4- empty Slot 5-Partner messaging module R7 w/4 port card The issue is when a call comes...
  4. scrobie

    Call forwarding / cell phone connect not working

    Happy Holidays everyone! OK, I am trying to set up a call forwarding for outside calls to forward to a cell phone from two different extensions. I can't seem to get it to work on either. It's a Partner ACS 8.0. The extension has voice mail via a Partner voice messaging PC card. The AA is...
  5. scrobie

    Call Forward to Cell

    OK, I am not having any luck with this so far, so I again turn to the awesome pool of experts here... My customer has a Partner ACS, version 6 software. It is also running the auto attendant via the Avaya VM messaging module. I have enabled call forwarding for his extension (#322). I have...
  6. scrobie

    How can I set up a call group and still have v-mail coverage?

    Hey guys, This may be a simple thing to program, but I'm having trouble figuring it out...hence, here I am. Using an ACS Partner system, about 20 users. System is set up with auto attendant (Avaya Partner messaging module)programmed to direct caller to enter an extension, in this case "Customer...

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