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Please, Can anybody show me the configuration of a working WCBRI station in European region (net3 switch)?

How can I config a hunt group that it works on the following way: -when somebody calls to the number assigned to this hunt, the call dials randomly to a member of this, and then, the call goes to cover until reaching the last member of the group (if all of them are busy). -At the end, if all...

Two weeks ago I set my Definity's time. Since then, when I want to visualize the processor occupancy and call traffic with DSA 1.8, in history box, I receive an error message like: "Incomplete processor occupancy and call traffic measurements - data ignored." Does anybody know what's...

Anybody knows what's the latest version of Definity(Avaya) Site Administration and where can I get it?

How can I do to route all calls done by certain stations to a determinate trunk???

Please, help!!!! How can I do to forward all calls received by a vdn extension and a vector, to a mobile phone by pressing only one button in a 6408d+ terminal?

Does anybody know how to connect a 3600 Cisco Router to a TN556 BRI-LINE or where can I find some documents about how to do it? The cisco Router is now working OK connected directly to a S/T interface but, when I connect the BRI Interface of the Router to the Definity WCBRI station, is...

How can do that the calls realized to an extension sound in 4 stations simultaneously?

I've got two users on my Definity system who have reported me that when they press their password to enter into his AUDIX account the system gives them an "incorrect system acces" message. I'm quite sure they are introducing incorrectly their password but I have to dimonstrate my...

I need to know how "consult" function exactly works. I've enable a button in the terminal of an executive, so that, when he press this button all the calls were covered to his secretary phone. But if the secretary wants to return the call to the executive he can attend to her. NOTE:The...

I've got some Callmaster IV terminals installed in my Definity ECS System. But recently, there are concretly 3 terminals that doesn't allow the call center members to log in by pressing the log in button. Does anybody know what the problem is?