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I've had a hunt through the IP OFfice and Voicemail Pro manuals but can't find any mention of the lifespan of a voicemail. I would assume that a voicemail left in a users box would remain until deleted. It would be automatically removed after say 1 month would it?

I have an external number that points at a shortcode(399) that drops the caller into the Conference Meet Me line. I need to be able to record any calls to that number, but for the life of me I can't get it to work. Within IPO, on the ICR I have turned Voice Recording On and ticked the Voice...

I have a 5610SW handset that is running in the office as a normal phone. I have the instructions that show me how to force an upgrade to the VPN firmware as I'm going to install the phone in a sales guys home at some point. The problem I'm having is that I'm unable to get the phone to pull in...

Hi everyone, I've been asked to add a global announcement so that all incoming callers to each ICR will hear the same "We are closed for Xmas" message. Is there anyway to do this in a single part of the system rather that doing it per ICR? Many thanks :)

I have an external number number setup with an unconditional forward to a shortcode *7 *7 is a Voicemail Collect shortcode with no number entered When a user dials the external number, they are immediately fowarded to the shortcode that plays the autoattendant. The AA then prompts the user for...

Following on from this thread thread940-1401541 I need to be able to see how many phonemanager pro licences are being used at this moment in time, how can I do that?

I have a 5610IP phone which I cannot access the voicemail. I have a button programmed to do a voicemail collect which takes me to the initial messages menu. It asks for extn number then hash, and the pin code then hash. Now I've turned voicemail on and off, reset the pin code to different...