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Can anyone point me to where I find an administration document for the NRS setup - I have a customer who would like to be able to understand how it works and I searched the Nortel site but cannot locate the right document Thanks in advance

We have multi-site SIP networked CS1000E and for one site the virtual D-Channel will not establish. We have compared the programing to the others and they are identical still no D-Channel - the trunks register and are idle Any suggestions would be great

We have a new CS1000E deployed and cannot seem to get an out of the box us robitics modem to work. it answers and you see activity but no characters back on the screen - we tried with and without a nul modem and various speeds still nothing - is there a setup for the modem on the new CS1K?

Has anyone experienced a problem with Element Manager not giving the update software tab. We have a brand new BCM450 R1 that we open the tab and it has no available choices to see the patches in it or upload the new SU

Has anyone setup VNR to go to a primary NRS for all number resolution? we currently have the sites route via SIP to the main PBX where in the old school way we have it handling the VNR. I would love to point any VNR to the primary or alt NRS and handle it that way Help if you can

I have a customer who has a new Cs1K with SIP trunks back to an option 81C and they work fine - the option 81C has 4 other sites tied to it all using H.323 trunks we cannot seem to get the calls to pass from the SIP to the H.323 to reach the far end any suggestions would be great.

I have gotten from Nortel an executable 19.40B file to load for a customer who has corrupt data they advised to use the PCMCIA card programmer tool to format my PCMCIA card and let the tool automatically add the software from my specified directory. When I try this I get a permission error -...

I have a customer with a Cs1000M adding a 3 T1 carrier remote to another building. The pacakge came with the local card as well as 3 cabinets (option 11 type) and all hardware. When configuring the loop as the document states I configured loop 24 per the slot of the card in the network. I...

I have a customer with a Cs1000M adding a 3 T1 carrier remote to another building. The pacakge came with the local card as well as 3 cabinets (option 11 type) and all hardware. When configuring the loop as the document states I configured loop 22 per the slot of the card in the network. Can...

We have deployed a Campus Redundant Cs1K HA - We have gotten the cores to sync via the high speed pipe but cannot get the Call Server, Alt Sig Server, Alt NRS Server or any phones to register at the Alt site. They reside in separate TLAN's through Nortel 5510 switches. Main side where phones...

I am setting up a WLAN 2245 and during CLI setup I keeping getting an error trying to open file. It allows me to input all required parameters, confirmed within the training manuals and CD documentation but I still cannot get it to load. Any suggestions

I have an end user for a Nortel M2250 console who wants to know how to bridge 2 console calls together without hanging up and conferencing them. Example she gets a call, places it on hold to page the doctor, the doctor calls the console and she wants to bridge them together

has anyone experienced a failure of CDR records showing the incoming CLID. I have a customer who's CDR only shows the incoming trunk Route and trunk info not the actual CLID shown on the phones when they answer the call. All CDR prompts are set to yes in RDB and Cust data block

can the display order of the soft keys be changed? Ex: the CNF and TRF soft keys appear on the second page of soft keys. Can they be moved to the first page?

I have been deployed to install a New CS1000 (option11c) with 5.0. I cannot find where or how to setup the new NTP table required so that I can set the system time and date correctly. can someone point me to the correct documentation?