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  • Users: synergy08
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  1. synergy08

    In coming call block

    Can anyone tell me if it is possible to block individual phone numbers from coming in? I have an end user who is receivng harrasing phone calls from a person that they know. I have contacted the carrier and they said that are unable to do it on their end. Any suggestions?
  2. synergy08

    BCM second call alert

    When a user is on the a call on our BCM and a second call comes in (to the same phone)the phone gives a very loud ring or buzz to alert that the second line is being called. Does anyone know how to disable that feature? The user still wants to be able to see that a second call is there but not...
  3. synergy08

    T1-PRI

    Does anyone have a documented process on how to program a T-1 PRI into a BCM 450?
  4. synergy08

    listing dsbl phones

    Does anyone recall the command to list out all disabled phones on a system? Also is there a command to enable all disbaled phones at once?
  5. synergy08

    licenses

    What LD would I look in and what commands would I use to show how many handset licenses our system is configured for and how many are in use?
  6. synergy08

    Phone forwarding

    I have a phone that is being forwarded to an auto attendant as soon as someone calls it. I would like it to just ring continually. I have left the forward no answer blank. I have changed the forwarding delay to 10 still nothing works. I have also physically checked the phone to make sure it's...
  7. synergy08

    voicemail time stamp

    When voicemail messages are opened in callpilot there is no time stamp that is announced by silicon Sally before the message is played. Is there a setting somewhere to change this?
  8. synergy08

    password

    Can soemone tell me how to change my login password?
  9. synergy08

    Upgrade from 3.7 to 4.0

    We recently upgraded a BCM from 3.7 to 4.0 and when trying to recording an alternate greeting there does not seem to be an option to set an expiry date as before. Am I missing something somewhere?
  10. synergy08

    Directory log

    Can someone tell me what load and commands to use to reset the personal direct in an option 81c?
  11. synergy08

    changing password

    Could someone tell me where I can change the user ID and password in the BCM 400 4.0? Thanks.
  12. synergy08

    BCM 3.7

    Can anyone tell me where to turn the desk top reloction on for a BCM 3.7?
  13. synergy08

    updating speed dial list

    Could anyone tell me what LD to go to and the commands to use to change or update our company speed dial list? Also where do I go and what commands do I use to print it? Thanks for any help
  14. synergy08

    analog lines

    Can anyone tell me how I would look up how many analog lines are currently programmed into a BCM 3.7? Also can anyone tell where I would look to find out how many analog lines it is capable of supporting fax's, modems etc.Thanks.
  15. synergy08

    Hi Path assistant problems

    Has anyone had this problem? When working in HiPath assistant and trying to look up stations I get a java 108 error. I have uninstalled java and reinstalled from the Hipath server with no luck. Any advice would be appreciated.
  16. synergy08

    Updating firmware on 3904 phones

    Could someone tell me what load to go into to update firmware on phones for a CS 1000? Also what would be the prompt comands if I wanted to update a different shelf each night? Thanks for any help.
  17. synergy08

    Call waiting on secend intercom key.

    I have a question that I hope someone can help me with. On our BCM 400 I have the following set-up for our phones forwarding to voicemail. Pub OLI 9900 Priv OLI Blank Fwd no answer 9900 Fwd delay 4 Fwd busy blank Fwd all blank I have each phone set-up with two intercom keys with the same...
  18. synergy08

    BCM secondary line pick-up

    I have a question that I hope someone can help me with. On our BCM 400 I have the following set-up for our phones forwarding to voicemail. Pub OLI 9900 Priv OLI Blank Fwd no answer 9900 Fwd delay 4 Fwd busy blank Fwd all blank I have each phone set-up with two intercom keys with the same...
  19. synergy08

    Forwarding FAX # to another FAX machine

    I have a user that has a fax machine that is dying. Instead of buying a new fax she wants to forward her fax number to another fax machine. I thought this could be done by changing the ftr option to ftr cfw 4 xxxx but I am unable to enter the extension I want to forward it to. Here is what it...

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