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We have several customers with IPO 500's using SIP for their incomming lines. I know faxing doesn't really work well over SIP and I've read some posts that say that G711 will help but I'm looking for some exact suggestions here. Is there any way to: a) use the IPO to route faxes through to...

Does anyone have any tricks/work-around's for implementing SIP trunks using DNS or multiple IP's? We just setup CallCentric as Line 11 with one single SIP URI phone number. The only way I can get the actual SIP Line to work is by performing an nslookup on callcentric.com and using the first IP...

I'm looking for suggestions for an IP conference phone. We have two offices and our main control unit, the IP406V2 is located in NJ. Our TX office just has IP phones that are connected via VPN to the NJ office. There is no control unit in TX. TX gets its dial-tone from NJ (we use SIP for our...

Does anyone have a list of the phone commands like MUTE + RESET + # or MUTE + VPNMOD + #? Is there a doc of them all on Avaya's web site? Because I can't seem to find a reference manual for them. Thanks, -- Mike

Avaya IP Office version 4.1(12) with a 5610SW IP phone. We purchased a license of the VPN Remote for one of our remote users. I copied all the files to the server so they reside with the 46xxsetting.txt and the 46xxupgrade.scr files. I've setup the phone to be in the 876 group. When I boot...

I'm having issues sending the DID of the extension as our outbound caller ID and was hoping someone could point me in the right direction or tell me what I'm doing wrong. I've read some of the posts on short codes and caller ID and used that information to derive the short codes below. We're...

I'm having issues getting the Conferencing Center to work. It's installed on the same server as the Manager (Windows Server 2003 R2 SP2). IIS is all setup. I can get to the AVECS and AVECSWEB sites. I can setup a conference. It even emails the attendees the correct number, web site, ID, and...