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  • Users: osheros
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  1. osheros

    Loop-start paging adapters and answer supervision

    I'm having an issue similar to thread690-1748520. I have Avaya SIP desk phones (9611G's), registered through Session Manager. They dial a TAC in CM that activates a loop-start trunk group connected to a paging adapter. I've tried a couple brands and made some calls to other adapter vendors...
  2. osheros

    Using IIS w/HTTPS & client certs for Avaya IP phones

    MV-IPTel had a nifty feature where it would use the client certificate on the phones to confirm they're really Avaya phones and are thus really authorized to download settings, configurations and backups via HTTPS (on port 411). I'd like to try to reproduce this on IIS 7.5. One, because IPTel...
  3. osheros

    CMS Split/Skill Profile Report Missing Calls

    Pulling up the CMS Split/Skill Call Profile Daily report for skill 2 for Feb 27th, I see that the total number of ACD calls does not match the sum total of ACD calls across all service interval levels. The number is off by 6, with the "ACD Calls" (ACDCALLS) field having the higher and correct...
  4. osheros

    CMS R16 data collection errors

    We have a fairly new CMS R16.2 system with 3 ACDs connected. Two of the ACDs function just fine. The third ACD has intermittent data collection errors. These errors show up in the SPI_err logs as: * "link or protocol failure" * "switch time seconds changed" * "clocks differ by > 24 hours"...
  5. osheros

    Avaya Aura System Manager error when Commit Dial Pattern

    I don't see any forum specific to Avaya Aura System or Session Manager so this seems to be good enough. I'm running System and Session Manager 6.0 (in the process of downloading the 10 files I need to upgrade these to 6.1 but PLDS won't let me get the System Manager files, ugh). Anyway, when I...
  6. osheros

    MM 5.2 gvconfig "missing prompts"

    I'm configuring a MM 5.2 MAS for Exchange server on a customer provided server. I'm joining an existing VMD using gvconfig ("Continue with MM Setup") and I get the "Missing Prompts" dialog but the list of missing prompts is blank. The server has all of the prompts installed. I've patched the...
  7. osheros

    IPO500 Expansion Modules Flashing green

    I have an IP0500 stack, rev 6.1 (can't remember the exact rev). The main unit is new and has one 8-port digital station card and one 8-port analog station card. Connected are 3 expansion cabinets. IPO500 - 16 DS IPO400 - 16 DS IPO400 - Analog Trunk About 60% of the time if we power up the...
  8. osheros

    Using TACACS+ w/Communication Manager

    Has anybody successfully configured Linux on a S8x00 server to provide both Authorization and Authority via TACACS+? Avaya has plenty of documentation about how to do it with LDAP/NSS (using Unix Services for Windows) but my Domain Admin is not interested in extending the Schema. We do have a...
  9. osheros

    CS1000E/Modular Messaging QSIG Integration Digits Issue

    I've inherited a Nortel CS1000E rev5 at another company we bought, so I'm a little new here. I've been tasked with integrating Avaya Modular Messaging via QSIG T1. I'm using a Dialogic 480JCT/2T1, but only one span. Overall the integration works fine except when a call hunts from the first...
  10. osheros

    Avaya CM2.2 on S8700, Can't change park extensions

    I have an S8700 pair running CM2.2 EE. I'm trying to change the start extension for the common shared extensions on page 3 of the console-parameters screen. Regardless of what value I put in, or even if I just blank the start and count fields, I get the error "Referral Call or Background BSR...

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