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  • Users: netsafe1
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  1. netsafe1

    VOIP.MS - Number has not yet been assigned

    We are trying to implement VOIP.MS SIP trunks and continue to receive the message "number has not yet been assigned". We can trace the call and it registers with the carrier. It looks like we are sending the internal IP address of the IP office instead of the external IP, so the carrier...
  2. netsafe1

    IP Office Preferred Edition Try and Buy SAP Code

    Is the IP Office Preferred Edition Try and Buy SAP Code limited to Release 5 (189782)? Matrix specifies Release 5, Knowledge Base no reference. Trying to put a demo together with preferred edition and 9 series IP phones which require release 6. Thanks
  3. netsafe1

    Windows 7 64 bit - Phone Manager

    The customer just upgraded all of his workstations to windows 7 64 bit operating system and now the phone manager program does not allow dialling from outlook and manual logins are required. Does anyone know AVAYA's plan/timeing for Windows 7 64 bit support?
  4. netsafe1

    Conference Center - Simultaneous Calls

    I have had recurring problems with the conference center not allowing simultaneous access. When you dial the conference center number, you are prompted for the user id, enter code - one gets in, the other is told the conference center is not available. When you re-dial, you get right in (when...
  5. netsafe1

    Follow Me to Ext. when Logged Out

    I have an IP Office 5.0.18. The call center users have a forced log in defined in user rights. For some reason when they are logged out, forwarding status changes to "Follow Me 7707". Nothing is data filled at the User level in the Forwarding tab, the users do not have a Call Forward All...
  6. netsafe1

    Voice Mail Server Errors

    I am running 4.2.24 on voicemail pro. I tried to add more touchtones routing options to the autoattendant menu. I could add two, but it would not let me add a third. It would highlight the selection, i.e., 7, but would not check the box. After selecting a couple of times it generated the...
  7. netsafe1

    Call Forwarding - Embedded

    With an embedded voice mail, my customer wants to forward his hunt group to one of several cell phones as needed. In addition he takes his hunt group and forwards to an external call service at night. How do I set-up the call forwarding for each scenario?
  8. netsafe1

    Phantom Calls from operator/406

    I am being called into a maintenance issue on a 406 where the operator position is making phantom calls. Not really sure where to start in the trouble shooting, open to opinions.

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