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  • Users: timanham
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  1. timanham

    Supervised Transfer Problem

    We did an upgrade from 4.0.10 to 4.1.12. Since then, we're having intermittant problems on some supervised transfers. When the operator presses the the final transfer button (after speaking with person ready to receive the call), both the caller and the recipient get put on hold (listening to...
  2. timanham

    New Feature Reqeusts

    Last year we switched from another switch to the IP Office. As with any change, there are always features that the users loved from the previous system. One of those, which really did come in handy, was the playing of a tone at the end of the ring sound (in the caller's handset) if someone...
  3. timanham

    CDR output: 1 Delta per Switch?

    Thanks Kevin for the ARS help..worked like a charm I am now testing the output of the cdr data, and i am HOPING each switch doesn't require its own Delta Server? I've pointed the switch to the delta server that our main office points to, but only getting the results from the main switch.
  4. timanham

    dialing out via remote site

    Hello.. how do we dial out through the lines on a remote ip office (406v2 with vpn to another 406v2)? we are using 4.0. The goal is to eliminate the need for local dial tone on the remote site and have everything go through the main facility. I've already tried setting the dial shortcode to use...

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