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When installing the CICS I added a UPS Backup to provided power and a surge protection when the power goes out. Last week the system lost its memory and I had to restore from NRU. Has anyone heard of a problem with the CICS losing its programming? Or a problem hooking it up to a back UPS?

IS there a way in the CICS with 7.1 software using a callpilot 100 to setup tranfer to go to the station first and then after so many rings go to voicemail? Also then if That station is on DND it goes to voicemail right away. I do not want it to ring back to the station that answered the phone.

I have a call pilot and a CICS with 7.1 software. I need to setup in the CCR tree a external transfer as option number 4 to dial a 800 number to order supplies. I added a link transfer to dial out on line 4 the 800 number. THe problem is when I try it in the VM home node and prees 4 the number...

Is there a place I can get the .map files for the NRU 11 I need them to replace the .map files in the NRU 10?

Can Caller ID be programmed to show up on a station that is not ringing? I like only the secretaries phone to ring but if I hear it see who is calling.

I know NRU 11 works with the CICS 7.1 but will the NRU 10 work as well. I know NRU 11 has more features but will NRU 10 work at least to back up the system.

What would be a good wireless headset for our secretary? Er have 7316E phones.

I have been able to back up the call pilot but how do you backup the programming of the CICS 7.1? I think I could do it if I had NRU 11. Anyone have it?

I have NRU 10 but need NRU 11 to work correctly with my work CICS 7.1. Is it available anywhere on the web or does someone have a copy?

I am a first timer trying to setup voice mail (callpilot 100). I need to setup AA first. My question is, What guide is the best to do a step by step install?

I can't get the CID to work on any of the line expect line 001. I have turn it on in every one of the four lines. I have read the install guide from cover to cover. Anyone have an idea?

I am running a simple analog system 4 X 6. The startup programming it asks about template square, PBX or hybrid. Which is it?

One more thing, Just so I have it right the call pilot port A and port B get hooked to the last unused stations..right. So if I have a 5 station system I would hook up port A to station 6 and port B to station 7. I just get confused with all the different terms and Acroynoms

Hi, Newbie here! Im trying to install our small office CICS 7.0 with the call pilot 100. I can't seem to get into the CP. I have been able to use hyperterminal and change the IP address to 192.168.1.40 but don't know if it needs a subnet mask and the default gateway? I have tried changing...