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I have a few 1120E IP Phones connected to our CS1000, programmed as type i2002. Have never tried to use the Caller Log before until today. The manual says to press the Directory key (looks like an open book), when I do that, all I see is "No Application Available" Feature works perfectly on...

I have a CS1K system VERSION 2121 RELEASE 4 Thanks to some helpful advice here I was able to block caller ID from certain sets by using CLS CLBA, however we noticed that if we call someone with email notifications on their cell phones, the number still shows. Does anyone know of a way to...

Hey all, Has anyone configured a MCK PBX Gateway? We have a pair of them, one in our main office, and one on the far end (branch office). For the life of my I can't find where to set the far-end IP address. I am able to change their local IP. Any help would be appreciated, I have 2 weeks...

To disable, remove and re-seat an MC-32 card, do I just go to LD 32 and DISC 31 remove, insert and ENLC 31 ? (card is in slot 31)?

I have been having some issued with voice quality on my IP sets (CS1000 small system). IP sets can hear fine, but sound coming from IP sets is slightly choppy... Words are understandable, but garbled enough to be quite annoying. Nothing has changed on the switch or network that I know of.. no...

Hello, my question is: Where do I give user access to the blue database on our CCMS server. I want to query the blue db with ODBC. I am able to login with sysadmin and the password when I test the connection and it works. But I want to login with another account. I had this working before...

Quick question for the Guru's so I don't get in over my head.. I have a CC daughterboard on a TMDI card in slot one, set at the primary clock reference. I have a second CC I want to add to the TMDI in slot 2. Is it as simple as installing the daughterboard on the card, then setting the SREF...

Can anyone help me with TMDI201 message or point me in the direction as to what this means, how to remove this message. Greatly appreciated. Procomm Plus Ready! Procomm Plus Ready! TMDI201 5 00000011 AUD000 TMDI201 5 00000011 TMDI201 5 00000011 TMDI201 5 00000011 TMDI201 5 00000011...

Constant freezing problem with our phones here. Agent will be on a M3905/M3904 phone, they will hear a loud crackle sound (sounds like a radio active detector if you ask me) and the phone will be unresponsive. (Locked up, No sound, customer is gone, you can't hang up, kaput.) The agents are...

I can't figure out the right CLS to capture the DN and store it in the Call Log options. When I get a new call I am able to log the call but it has "Unknown Name" and not the ext. When someone calls me i see their ext on my display. Here is a print of my CLS UNR FBD WTA LPR MTD FND HTD...

Can anyone tell me how to remove a DN that has been programmed on a AutoDial button on a M3905. There are no features on the phone allowing me to remove the autodial number. Also I have looked at the manual for M3905 and it only explains how to create not remove. The last thing I want to do...

Element Manager! What I want to know is there a way to Check the Reports and Logs like Event Viewer in Windows and make sure that the Signaling server is running optimally. When i log into Element Mager i see Logs and Reports but that doesnt give me what I'm looking for. much appreciated.

Hello all: I'm having a problem with my M3905 phones. Agent(s) is on a call and they Freeze/Lockup. Now this is only happening to a select number of phones and seems to be the same phones locking up. (When i mean lockup, the phone is frozen on the call. Hangup button does not work. Only...

Hello, I deregistered my companion phone. There is a message on the display "No System selected." Can anyone tell me how to register my phone again? Any input would be great.

Can anyone help me program a I2002. I would like KEY 05 to have the ADL (autodial) feature. So something like: KEY 05 ADL ? KEY 05 ADL 16 ? I get a error saying that i cant program this feature on this button. Thank you Smet

Hi, I am having a problem with one of my Companion 3060 Portable phones. There is no display on the phone when I use a charged battery. I hear a beap when you replace the battery and thats it.. no dial tone. Any ideas? This phone hasnt been dropped in the toilet either :p

Hey guys, I am trying to call forward one of my internal DNs to another DN. When I program the softkey to the DN i want forwarded to nothing happens. Here is the PRT of the phone I am trying to Call Forward. Any suggestions? Smet REQ: prt TYPE: tnb TN 11 13 DATE PAGE DES DES V212 TN 011...