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Problem: the transferred caller's number is not forwarded to the cell phone, but only show's the office number. Scenario: extension 24555 has all calls forward to cell phone. if jerry calls the office and they transfer the call to extension 24555 it goes to the cell. but it doesn't show the...

How do I setup a vpn connection to my office? what ports need to be open on both ends? I'm trying to have an office set up to only use 2 voip phones because this is a temp office and the agents need there phones, back then they didn't but they do now. So the only thing we have at the temp office...

When someone forwards there calls to there cell the numbers don't show it just says unknown caller or something of the sort, is there a way to get it to show? Also my office closes at 5pm and voicemail kicks in. A secretary stays back lates sometimes and would like to let the phones ring until...

I just got an email from ATT: Convert the following lines to POTS with ATT 985-785-4455- Main 985-785-8855- Hunt 2 985-785-8360- Hunt 3 985-785-8291- Hunt 4 985-785-8317- Hunt 5 985-764-6528 - RCF pointing to 985-785-4455 504-565-5868 - RCF pointing to 985-785-4455 Now the cti guy is...

Hi guys, I have a 7912 phone that gives me an "error pass limit" message when i pick up the handset or dial an extension. Can't do anything else. I've tried resetting the phone and the configurations as well and still no go. Any suggestions?

we are having a problem making long distance calls. i've check with qwest and they are saying that "the calls are not coming through to them and that it is our local provider". kind of having a hard time understanding that because we have a couple of local providers for each office. so the...

transfering someone to one office to another and i have her phone working but the ata, for her fax, isn't working. translation pattern is set up to the ata so basicly i'm assuming i'm only changing the 2 things under the translation pattern and 4 things in the phone configuration. in the...

Sorry didn't know where I should ask this question. Who do you guys call to pull out the old phone systems? Since we upgraded to cisco call manager we still have those old phone systems in the closet and we need to get rid of them.

Hi guys, I have a savin fax machine hooked to a ata 186. I have a translation pattern and extension all set up just fine. My problem is that the fax machine spits out an error message 10-46 network error code. What can I do to remedy this? I know the ata is working fine, just might have to...

not sure if this is a call manager problem or phone company problem but i'm gonna check with you guys first. i can't make calls to a parish that has the area code 225, but i can make calls to a city that has that area code 225. what must i do to correct this.

hi guys hope you can help me out. i'm having a hard time asking the guy who set this stuff up for help because he's an ass. basicly what i need to do is setup a phone number for an office so agents can call in and check there voice messages. i've done the route pattern to a DID number thats not...