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  • Users: ferngap
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  1. ferngap

    RMD INACCESSIBLE

    thread798-1480559 Has anyone found a resolution for the CS1000E CPPM Rls 5.5 not backing up to the RMD? I see others have posted the question, but I have not seen an answer.
  2. ferngap

    CCMA computer name change

    I need to change the computer name on a stand-alone CCMA Rls 6.0 on SU06. Can I simply go to control panel>system and make the change? I do not see a procedure in the NTPs. Thanks
  3. ferngap

    CCMA PEP SU05

    I will be upgrading the PEPs on a CCMA from SU03 to SU05. This site is using Agent Desktop Displays. I have installed SU05 numerous times, however, I have not installed it where ADD is being used. In reading the ReadMe, it looks like I need to push the ActiveXControl.msi file to each ADD...
  4. ferngap

    Cannot call out of Main PSTN from Branch

    I am installing a new Branch (CS1000B) on an existing CS1000M. I can make and receive 4-digit calls from an analog set at the branch over the SIP trunks to the Main. I cannot make a call from an analog at the branch, through the PSTN at the Main. I get reorder. INAC is set to YES. NCOS is 5 for...
  5. ferngap

    Cannot browse to CCMA

    I have installed a new co-res Contact Center. When I browse to the CCMA from the server, I get the error listed below. I have installed SU05 on the CCMS and CCMA. I can login to Server Utility just fine, and all the services on the CCMS are up. I can browse to CallPilot Manager but not CCMA. Any...

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