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I can not get it to work on CUCME 9.1 . If is is not supported it would be a really humiliating failure.

My customer needs to block about 20.000 outgoing numbers for legal reasons. I am thinking of trying to send all calls to VMPRO and compare the $KEY with the 20.000 numbers through a database. I already have the database license. Do you think something like that is possible? Any clarifications...

Ringing through usb headsets works ok for a period of time, but after a while it stops ringing. The problem gets fixed if we go to the audio settings of one-x and click ok. Then after a while ringing stops again. Anyone faced the same problem? Is there any solution? CM 6.3 , Windows 7 . Thanks...

Greetings everyone. Could someone tell if the bellow is possible? Suppose a SCN of 4 IPOs. I need to trigger the Relay On, Off shortcodes, of a remote IPO. Would it be possible if i made a shortcode from the local IPO through the IP trunk to trigger the relay of the remote IP office? Thanks...

Has anyone faced this problem? We are having trouble with 3 customers on System Platform 6.2 . No password is gaining access to System Platform. I ve done some searching and found a similar problem but for version 6.0.3.1.3. Is this a known problem? Thanks in advance.

Hi all, A customer who is using Contact Store, for some reason took out the current DVD disc #4 and lost it. Now he is trying with a new blanc disc, but as expected the CS asks for disc number 4. Is there a solution to that? Thank you.

Hello, can anyone tell me how can i find the version of a Contact Store installation?

Is it possible to connect CM5,S8730 to ASTERISK through SIP trunking with the addition of licenses for sip trunking? Thanks in advance!

Has anyone tried that? One of our customers would like to use some of his old devices with the 500 v2. Is it possible? In the product description i cannot see the 6408d+. Thanks in advance.

Fast One. I have licenses for SIP Trunk channels. Do i also need Voice Networking licenses for trunking with SKYPE? IPO 500 6.1.5 Thanks in advance,

Can this module be used for bri lines?

Hello everyone, I maintain and install Avaya Pbxs. I ve been asked to connect an Avaya IP OFFICE 500 PBX with a KX-TDA 100. I would kindly like to know what are the options of trunking the KX-TDA with other PBXs. Thanks in advance.

I have been asked to connect an IPO 500 with a Panasonic PBX KXTDA 100 through ISDN BRI tie trunk. Has anyone any experience on the above? Do you think it is possible? Thank you.

Hello everyone, I am bringing this up as i have come across several customers that are wondering why this can not be done? I am talking about the busy redial feature. A feature that can be done even by regular phones that we use at our houses. You call someone outside and you get a busy tone...

Hi everyone. IPO 500 V2 . 1608 phones. While on a call a second call arrives. The led flashes but the user is not getting information about the second call on his display. Thanks in advance,

Hi to all, I am trying to set up SKYPE sip line for a customer. Does anyone have a sample configuration for that? Nor Skype, nor Avaya has anything about it. Thanks in advance,

Has anyone tried to download and upgrade firmware for 16xx phones through the Utility Server on CM 6? We have succesfully done it for 96xx phones but not for 16xx. There is no problem downloading the firmware. The problem is that we cannot see the downloaded firmware on the Utility Server...

S8500/G650. The problem appears only on 1608 devices, although 4610s are used also. From time to time the user is placing the handset off hook but hears no dialtone. After pressing the hook three or four times he hears dialtone. Even more weird is the fact that if a user comes across that...

Hi to all. An incoming call is arriving in the Main VDN of a HelpDesk. The caller is given the choices of three VDNs. After the selection of the choice he is routed accordingly to another VDN wich contains queue to skill commands. If both the given skills are not reachable the call is routed to...

A quick one. For upgrading an IPO unit and the expansion modules. Firstly i should upgrade the IPO and then the expasnions or the opposite? Thanks.