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  1. BillIT

    Thoughts on IP500? plus EOL question

    Our agency is planning to buy an IP500 system (currently using IP406) I'd like to ask the group a few questions about the product and its future: 1.What is your experience with the IP500 system? Is this a good product, reasonably stable, works the way it's supposed to, etc? (The ED wants some...
  2. BillIT

    Difference between 5410 & 5410D? (or DN)

    Is there any difference between the Avaya 5410 and 5410D and/or 5410 D-N? Are there different models of the 5410, or is it all the same phone? Thanks, Bill
  3. BillIT

    How to answer/handle TTY/TTD calls?

    Is anyone using IP406 or IP500 to answer TTY/TTD calls for the deaf? If so, could you tell me how you have set up your Avaya system to do this? The first step is to recognize the TTY tones as a TTY call. VoiceMail Pro handles faxes very well. There is a "phone tree" option in VoiceMail Pro. In...
  4. BillIT

    Visual feedback-logged into hunt group

    Is there a way to get visual feedback on the phone to tell a user if they are logged into a hunt group? The users in our call center log into 3 hunt groups. I set up 3 buttons (4412D) to log in and out of the hunt groups. It works, but, it doesn’t give any visual feedback, to let people know...

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