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  • Users: briny
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  1. briny

    report field won't display characters properly

    Hi, This may seem like a really basic question but I have created an inventory count report from a single excel spreadsheet that shows item id, description and grouped by location. The item id column contains items with both purely numbers and items with mixed alphanumeric characters...
  2. briny

    RCC - Invalid TLV record

    Hi, I am getting an error message in reporting for contact center when attempting to run any historical reports. I did a search on the forum and found one other instance on this from May 28th, 2008. Unfortunately I don't think that solution will work for me. The computer is and always has been...
  3. briny

    Supervisor call recording in contact center

    I've seen propaganda stating that a contact center supervisor can record agent calls on the BCM400 (v4.0). So far I haven't been able to locate any documentation or guidance on how to accomplish this. Has anyone implemented this feature and if so can you offer some guidance. Thanks.
  4. briny

    Have Disclaimer page on every second page

    Hi there, I need some text to print on its own page but only every second page (i.e even page number). I'm struggling with this at the mo. Any help /suggestions will be greatly appreciated. I'm using ver XI Thanks B

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