Search results for query: *

I have a IPO SE 9, using 9608 SIP phones. The phones register and can take calls ok, but are in error mode (Triangle w/ bang/exclamation in middle). I get no features on the phones at all, just basic 3 call appearances. Any Ideas why the phone is not getting its full feature set...

FYI: Do NOT use the upgrade wizard on a Brand New Out of Box IPO 8.x to upgrade to 9. Plug the SD Card directly in to your PC and use SD Card Re-create. If you fire up a new 8.1 with intentions of putting 9 on, make CERTAIN you do NOT make a phone call on the 8.x or you WILL have to have an...

So I've integrated IPO 9 to SMGR 6.3 FP3. I've found the following: 1. Standalone IPO Mgr ceases to work, you must do EVERYTHING through SMGR 2. SMGR User Logins (The email address of the user in SMGR) can't use .-_ or any other special char's as it puts the SMGR login name in the "Name" field...

Have any of you ever setup a customer's network so Broadcast traffic reports back to main site? Basically, what customer wants is when their Manager PC sends out a broadcast on 255.255.255.255 that ALL the IPOffice's respond back. Remote sites are all connected to Main Site where the main IPO...

To VM soft key on incoming calls. I need this softkey gone, is this possible? How do I get rid of it? IPO v9.0.0.0 build 928 w/ 9611G H323 http://www.linkedin.com/in/neil74/

Does anyone know how to reset a 4621SW during the boot sequence? I need to CLEAR the phone as it has bad VLAN settings, but can't find a way to get into the programming menu during boot. I can't MUTE CLEAR# or RESET# as the phone is stuck looking for DHCP in a non existant VLAN. Is there a...

Does anyone have a wiring diagram on how to connect a Bogen UTI312 to a Station Port on IPOffice. I'm fairly certain you have to use a 330ohm 1/2 watt resistor, just not sure how to wire it all up. http://www.linkedin.com/in/neil74/

Anyone have a temp drop box where I can download the USB_Initiator? I've got to get this UCM installed and the file can't be downloaded from Avaya right now.. ugh.. http://www.linkedin.com/in/neil74/

IPO v7.0.27 w/ VMPro When a user presses the msg key on their set (95xx or 54xx set) it is asking for ext & password instead of just logging directly in to VM. Is there a way to make it log in to VM without asking for ext/pwd? Each user has their own unique Source Number of Vxxxx (where xxxx...

I have an ERS5650 stack with 30 VLANs connected to a single firewall. I have to add another firewall and send all 0.0.0.0 traffic for VLAN 187 only out the new firewall. Current static routing for all 30 of my VLANs 0.0.0.0 0.0.0.0 Next Hop 192.168.136.1 (Current Firewall IP) I need to take...

I've been tasked to support several locations in the EMEA & APAC regions. I thoroughly understand trunking in the North American market, however I'm not familiar with the EMEA & APAC hardware that is used in conjunction with trunking. Could someone with EMEA & APAC experience please explain...

I have a customer with 20 sites in EMEA whose call logs on their IP phones all simultaneously quit working. Each site has its own signaling server, these sites are NOT connected to each other. Call Signaling and talk path are functional, just the IP Phone call log app is jacked up. For 20...

Need Help Connecting ERS5650 to Watchguard Firewall Watchguard Firewall Interface = 192.168.136.1 Port 1/47 is Watchguard port, VLANs 136,169,187. DefaultVlanID=136 PCs in the .136 subnet can talk to the Watchguard None of the other VLANs can talk to the Watchguard - That is the problem. The...

Looking for the pinout of the QPC471 Clock Controller to NT5D12 Dual PRI cable Part number NTCG03. I need to know the DB9 to RJ45 Hood pinout that will allow me to use a straight through RJ11 Cable to connect the DDP to the CC. http://www.linkedin.com/in/neil74/

Anyone able to access the multimedia patches (all Call Pilot patches) or the BCM patches on Avaya ESPL, site is telling me "Not Available" for these 2 entries. http://www.linkedin.com/in/neil74/

I've got a customer w/ IPO500v2 Rls 6 w/ 9620C IP Phones. The Customer has a Windows 2008 Server that is running their PPTP VPN Server service that Authenticates against their Acvtive Directory userbase. Is there anyway to get an 9620C VPN phone configured to work with a PPTP server? All I...

I'd like to write a script to input items to a static screen that rely's on cursor position, any examples of how to start? Basically, I want to build a script that will add users to an Avaya PBX and if you have ever been in an Avaya PBX, the screen does not scroll, you enter data on a page...

Would someone please post a copy of MPLR20340 for SSC rls 4.0?

How do I script the following OR command to check Excel R3C1 = "One" OR "Two" I can NOT get OR to work when checking multiple possibilities for string sSite proc main string sSite,sRow integer iRow = 3 ;Row 3 of Excel integer iSite = 1 ;Column 1 of Excel long DDEChan ddeinit DDEChan...

I've built a very comprehensive script that will build and program Nortel PBXs. The problem I run into occassionally is on a Transmit "^M" the screen doesn't advance properly, after the ^M is sent, the cursor goes back to the beginning of the line. How do I script a fix for that? Simple...