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Hi, we're running Simpana ver.9 and we're getting a "There are no more spares" message for our backup jobs. There're more spares media in the scratch pool than the low water mark setting but the job won't run until I put more spare media into the library. I been looking for a setting to cause...

Hi all, Is there a way to include what client the aux copy did in a message? I setup a message to notify me when the Aux copy is successful but I don't see how to show what clients were copy. I know that it should copy all client in the policy but sometime i would get bad tape and it won't...

Hi all, How do I skip a bad or damage tape when the process request for it because the tape is outside the library? I saw there's way to skip a bad tape for Aux copy but not for verification. I may have miss something? Any help with this would be great. Thanks Running Simpana 8 build 68

Hi all, CommVault is trying to do an Aux monthly copy but the tape it required is bad, keep getting error when it try to read from it. Clean all the drives and the system also try to use the tape on different drive as well. The job is at 99%, how do I skip this bad tape and let the job...

Hi all, We just recently upgrade CV from 6.1 to 8.0 with the latest SP3 patch, but our library now no longer auto import the tapes from the mail slots, we have to manually select import. There's no hardware changes made before the upgrade and all setting are still the same in ver 8.0...

hi all, Is there a way to clear some of the Export Location History. We have quite a few of them when we export tapes but now some of them are obsolete and I like to remove the clutter. Any help would be great. Thanks

Hi, I'm getting this message and thought maybe the directory where the Index Cache store is full but it's ok, it used to work fine and no change has been made to the policy and Index Cache is not disable. Also is there a way to tell Commvault to use another media agent on the fly without...

Hi all, we got a hardware error with one of our tape drive and so when Commvault tried to use it, it cannot. Now Commvault marked all the tapes that I think it was try to mount to this bad drive as expired. How do I change the status of the tape back to say Appendable, I can do this if the...

Hi all, just found this website and quite nice to have people here with knowledge about the CV system. Anyway I'm quite new to this and I got this error and not sure what it means because the actual server is not connected directly to the CV library but through a MA on another box that control...