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We have a CS1000M running rel 7.65 SP8 software that on occasion outputs a BSD024 8 during Mids. There is a loop 8 installed with multiple DTL and Analog line cards installed. There have been no instances of any issues with the phones programmed on the Loop. The only thing we see is the BDS024 8...

We have a cs1000MG rel7.6 current SPs and patches installed. For several months on a semi random basis we received the FIR 3 and then FIR 4 message when the clocks switched during mids. We got 2 new cards of the same release and version and installed them during a maintenance window. After then...

When we block name and number on a set internal calls to another set display XXXX. How do we get stop the XXXX from being displayed on the called party's set?.

We have a did number that auto terminates on a phantom 500set and is DCFW to an ACD with multiple agents. They are built on a lineside T1 card and the T1 is connected to a CTI server and IVR. When calls originate from the PSTN everything works properly. If a call is originated internally dialing...

We have a TMDI to NT5D12 Dual Pri circuit. The TMDI is in a CS1KE SMG site and the NT5D12 is in a CS1kM. The circuit between the 2 sites is on our private fiber network. Every night at approximately 2:28AM the DCHs on the circuit will go Enabled RLS. Some times the circuit will come back up but...

We have several networked CS1KM and E PBX on rel 7.65 with current patching as well as system/session Managers. We are wanting to convert to secure operation of out 1140E ip sets (Unistim) but so far the only documentation we have been able to locate seems to be incomplete as it refers to menu...

CS1000M rel 7.65 current on all patching. When you dial 9 + 0 calls are routed to RLI 4 RT 23. when monitoring the D channel the calling number is displayed but the called number field is missing. Telco verifies they are not receiving the "0" or the field in the messaging. If I dial 9 + 000...

We have started seeing BUG 448 on the CS1Km that we have our Call Pilot connected to recently. I saw some old posts on this from several years ago but the one solution referred to a CP HA system. We only run a single server and like before there is still nothing in the Docs about this BUG448. We...

After upgrading the SMGR to release 6.3.8 the systemis much slower to respond to inputs. After about 2 weeks it slows to the point you would think it wasn't ever going to respond. Avaya support says they know about it and I need to restart jBoss. This works to speed it back up to slow but I am...

After upgrading the SMGR to release 6.3.8 the systemis much slower to respond to inputs. After about 2 weeks it slows to the point you would think it wasn't ever going to respond. Avaya support says they know about it and I need to restart jBoss. This works to speed it back up to slow but I am...

We have 2 M3Ks and added 2 T1 NI2 ISDN circuite to both M3Ks. One unit the trunks came up just fine and on the orther they refuse to come up. Programing has been double and tripple checked on the 2 units and is the same and the Telco has verified their setup as well as our confirming it with a...

We have a CS1Km that has AACC and a CS1Ke that is connected via System/session Manager using SIP trunks. We also have other CS1km PBXs that are connected to the CS1Km that has the ACD and AACC with PRIs. All of the PBXs are running rel 7.5 software and their patching is current. So if the ACD...

I have a proceedure for resetting the root and nortel passwords for rel 7.0 but the proceedure doesn't seem to work on rel 7.5. Two questions: 1. should it work for the root and admin2 accounts and 2. Is there a new CLI proceedure for rel 7.5 if so wherecan I find it? Thanks for the input.

we have one SMG running rel 7.5 that was working properly and then decided the MGC wouldn't register with the primary security domain system session manager. When I run the reg u device (IP) I get the following response. Does anyone know what the "reason 6" means? I have other SMGs on this...

We have a system/session manager running with cs1000Es and routing of calls works properly for internal CDP calls. We have recently just added SIP trunks to the telco and calls to NXXs and NPAs work fine. The problem is that if an international call, dial pattern 011, is placed the call fails to...

We currently have system/session Manger along with our CS1000Es and CS1000M MGs. Internal calls route properly as do calls to local PSTN numbers. Long distance numbers also route to the desired number, but the CLID does not show up correctly on the distant end. Checking the D channel monitoring...

WE have a CS1000E rel 7.5 and have configured SIP Line on it. I have set up Avaya B179 sets and they work just fine. Some time ago someone bought several Polycom IP-7000 conference phones and I've been trying to get them to work. I have not been able to locate any documentation on how to...

I have set up SIP Line in our CS1000E rel 7.5. and currently have one Avaya B179 Conference phone programmed. I can make calls from the set either to phones on the cs1ke switch or to other switches in our network. My problem is that I can not receive any calls on the B179. When calling it it...

In a normal, pre System/Session Mgr system there always had to be at least 1 deployment manager configured. Is this still true with System Manager as it is supposed to be the "Deployment Manager"?

When calling a number programmed on a remote PBX, Opt 11C rel 4.5, from a local phone on a CS1000M MG rel 7.0 connected via PRI TIE trunks we get a fast busy. The problem is that this only occurs on one of the remote PBXs connected to the CS1000M. If a call comes in from the PSTN or another...