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Anyone with thoughts about nametag huntgroups and resiliency. I have a customer with 2 MBGs ans sip-trunks, going to 2MCDs as a resilient pair. Currently all users are on 1 controllers, and failover to the 2nd. This all works. But I also want to have several numbers with a nametag-huntgroup, to...

I am running an IVR with the latest version 6.0.2.3 and my toolbox is completly grayed out. So when in a subroutine I cannot add new icons to the callflow. Anyone had this, and know a solution?

Is it possible to use traffic analysis to report the number of calls on a 5550 attendant console. I have been trying his, but no calls reported sofar.

I am trying to get the file from a Mitel ISS server after giving a maintenance command SIP TCPDUMP ON / OFF. SFTP connection is not the problem, the location of the created file is....[sad] Anyone who has done this before?

Is it possible to replace a faulty 80Gb HD with a newer 160Gb HD? In the raid controller operations manual it says that it is possible, only when the newer harddrive is greater or equal to the current one. But, in the THB it says that I have to replace both harddrives when using 160Gb...

Hello, I am running a Mitel MCD4.2 and have a questions about emb. voicemail. When someone leaves a message in a mailbox and doesnt hangup after leaving a message, they hear an additional message, something like: "recording has stopped, press U to mark your message as Urgent, etc..." I know...

I have programmed a SIP trunk on a 3300 mcd4.2. The strange thing is, that I can use the sip-trunk on outgoing calls just fine, but I cannot get the incoming calls to work. The call gets a disconnected tone as if the number does not excist. Up to now the siptrunk was mainly used for outgoing...

Hello, I have some phones on my system that are not allowed to call external numbers, only internal. But, when another phone that is allowed to call external, forwards its number to a cellphone, all the other phones can't dial this internal number, the call gets barred, because they are not...

Hello, Is there an easy way to renumbering all extensions including voicemail, without losing any programming? Our customers wants to go from 3 digits to 4 digits. If I renumber an extension manually I lose the voicemailbox, incl recordings. I have MCD4.1sp1 in an SDS-cluster, so without...

Hello, Is it possible to import a self-owned security-certificate within the Mitel Standard Linux, I have a MSL-server 9.0.25 with NuPoint running on it, and de customer wants to use webview for all their employees, but they can't install the certificate themself, because normal users dont have...

Does anyone have experience with monitoring tools for an MiCD server, a customer wants monitoring for hardware failures such as powersupply or harddisk failure.

Hello, I have a 5550 console connected to a MXe with MCD4.1sp1 Is it possible for the operator (5550) to dial an external number, and while the number still rings the other side, to transfer this to a internal extension. I cant get this to work, not until the external call has been answered...

Hello, I have a little problem with the voicemail to email option. I have a 3300 (MCD4.0sp1) and programmed the voicemail-to-email function on a mailbox. Everything works. However, the timezone is inaccurate, 5 hours offset. The 3300 is on the right time, my windows2003server is on the right...

Is it possible of create a sip trunk between 2 mitel 3300 systems, I have sip trunk licenses in both systems?

Hello, I have a customer with 3 controllers in a cluster, everything gets synchronised in the cluster (COS,FAC, call handling, etc..) When they are trying to programm a key on a 5330 ipphone (as a user) on 2 controllers this doesn't work. On one controller users can program a key themselves, but...

I have installed a new DSL-modem/router (Draytek Vigor 2820) after our old DSL-modem (Speedtouch 780) was giving problems. I have created open ports the same way as in the old modem, the teleworker phone can connect and dial numbers, but there is no audio both-ways. The Telework-network-analyser...

Does anyone know a solution, when installing MSL8.3.19.0 for a Nupoint Messenger server it hangs on PCI: Probing PCI hardware (bus00)

hello, Is there a way to program incoming calls to 6x 5550 ip-console as a huntgroup, so not all consoles ring collective, but as rotary or longest waiting. I have made softkeys on the consoles, but now all consoles ring collective.