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Hey guys, can't figure this out. Both phones seem like they are programmed exactly the same in the CLS. When you interoffice extension dial from the 3904, the call display on the destination phone will show the DN and the name. When you interoffice ext dial from the 3903, only the DN will show...

Hello, I have Option 11s. Is there a way i can print out NCOS and TGAR to see what the restrictions are? I changed NCOS at one site to 6 which opened up the phone to be able to dial internationally. I did the same on a different switch and that ended up restricting everything on that phone...

Hello everyone, I just did a DID migration. All phones in my building have been switched over to a new block of DIDs. Switch is Option 11 and vm is Callpilot 2.1. Business wants to keep old DIDs around for a bit so callers dont just get a "not in service" message but default to reception...

hey guys, had a late night yesterday night, and i didnt write this down... how do you do backups on an option 11? is it LD 43 or 143? what is the command to start the backup. i know this backup is stored on the flash memory. how do you restore from this backup? the tech mentioned you can also...

Hello, 1) Security audit has found that FTP port is enabled on my CallPilot ver 4 server. Is FTP needed? Can it be turned off or was it just turned on by default by something else? 2) On the home screen there is a security option for SSL but its all grayed out for me. How can i turn this on...

ive gotten this before. "Terminal does not exist". Due to corruption, right? I dont want to main init the switch as this is just one user, but an important one. There is no dial on it at all now. it was working completely fine just before this happened. How do i "unlock" this terminal so i can...

How do i see what release my callpilot is? Under Help - About Call Pilot Manager, it only says version 04.04.04.17, and at the bottom it says release 04.04.04. Another site says 02.01.27. I have a Product Evolution Matrix chart from Nortel, and it categorizes CP by Releases 1.05 to 1.06, 1.07...

Pre-succession. What does that mean exactly? What is the cutoff point? Does that signify anything that is version x11? So Version x21 is succession? Or does the Release have something to do with it too? Just want to get my terminolgy down. thanks!

Hello All, What exactly do Univ Trunk cards do? Also I have 3 option 11's. 2 are very old pre-succession rls 25. 1 is succession rls 4. We are consolidating offices into 1 big site. 500 people. I plan to use the rls 4 one as the main cabinet. Are there any compatiblity issues with using older...

Hello, Can't figure out why this happens sometimes. I make a name change in LD 95. eg. old name was Johnathan Smith I change the names on the DN to Frank Jones But the name shows up as Frank Jones Smith. I end up having to nul that scr key to clear it. Then reprogram the scr key. Why is it...

Hello, Had a user who couldnt dial an area code (1649 Turks and Caicos Islands). Added it as an NPA with identical settings and RLI as my other NPAs. Still couldnt dial out. So i changed cls CTD to UNR. It works now, but am concerned what else is unrestricted? Does this open up that phone...

Hello everyone, 3 questions please. 1) Once and for all, (as there is still much mixed opinions on the net) are LD 11 movs bad? are they really that much of a risk for corruption? i find them much easier for changes as i can do them remotely and dont have to go onsite and punch down cross...

Hello, I use SecureCRT on an option 11 pre-succession. it still uses Mermail. Any ideas how I can use the keymap editor in secureCRT so that I can "press" the 5th function key at the bottom? ie the find or list key? or is there an easier way that i've just completely overlooked? i am emulating...