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  1. auntsass4

    Avaya CDR unanswered calls

    Hi What we are trying to achieve in the call logger is for our field staff members to call a specific DDI which does not get answered but logs that a call attempt took place. This essentially will be used as a login/logout tool so that the field agents can call a number as they start the job and...
  2. auntsass4

    Intuity LX audix reports

    Can anyone tell me how I can retrieve some reporting on Intuity LX? The report I am looking for is...when you reach someone's audix and it says please leave a message or dial 0 if urgent...I need a report showing which extension the person has tried to call and then had to press 0 instead of...
  3. auntsass4

    Audix corrupt mailbox?

    I have a user who has never been able to access their voicemail. I dialled in to check their mailbox and when I did 'list sub' they did not show in the list. I then went to 'add sub' but the system says the extension is already being used. I then did 'list extens' and the extension still doesn't...

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