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  • Users: Pbfred
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  1. Pbfred

    access codes on IP Office

    I recently adopted the use of access codes for long distance dialing. eg: user dials 555-555-5555 long fdistance number then there is a short wait and a tone and the user enters an access code eg: 4001 etc. I want to use call forwarding but cant figure out how to enter this code into the...
  2. Pbfred

    blackberry

    I set up an enterprise email account on the blackberry later i set up an extra personal verizon email account. I have tow icons on home page. the verizon mails are flowing into the enterprice mail box as well as the verizon. I would like to keep them seperate. Anyone know how to switch off...
  3. Pbfred

    How do a switch an call to a Polycom?

    Help please! I am running an Avaya system which is digital but have two analogue ports on it. In one of the anlogue ports I have connected to a Polycom Soundstation (ext 1892. When I dial the extension I get a fast busy. If I call the number on an outside line it does the same. How can I get...
  4. Pbfred

    System Name

    When the comapny was formed 3 years ago it was called "AAA" now the company is called "ZZZ". In the IP office manager in system configuration the NAME is "AAA". Can and or should I change it to ZZZ? What are the consequences? The reason for this question is that I would like the name ZZZ to...
  5. Pbfred

    conference calls and calls on hold

    I have a user (EA) that keeps getting the same problem. An inbound Caller # 1 and the boss (JRL) are speaking to each other. boss asks user (EA) to conference a new number. she hits the conference call. so lights flash. before she can dial the conferee number, another call comes in, she...

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