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Extremely annoying issue I've seen on several systems. I have an 11.1.2.4 application server running in hyper-v. I can go to the console of the hyper-v and login with Administrator and even get to root just fine. I can exec /opt/Avaya/clish - which is the cli you get when you first SSH into the...

FYI, if you have "Block Forward" enabled on a user, it will break Avaya Workplace registration for that user. This is on 11.1.2.4 Anyone else run into this? -Austin I used to be an ACE. Now I'm just an Arse.

Had a situation where only users with manual VRL recording should be allowed to record calls from one-x portal. Had to disable any recording for everyone else. Easy peasy in vmpro! Here is the faq I wrote up: faq940-8148 Let me know what you think. -Austin I used to be an ACE. Now I'm just an...

Has anyone had experience with the AVAYA IX ANALOG TELEPHONE ADAPTER ATA120 (ALL FXS 2 PORT) - 700514899 ? Does it work like a normal sip>FXS adapter (like cisco, patton, etc)? I know there are tons of great FXS devices, 3rd party, looking for something order-able through A1S. -Austin I used...

Customer system using R9 SP7, calls inbound ring first call appearance on phone. If they pick up the call too quickly, the call jumps to the 2nd call appearance and the first one is dead. Using a PRI. Anyone see this before on a PRI? Perhaps it's one of those goofy SIP to PRI deals and the sip...

Upgraded an 8.1 system to 9.1 this evening (well, yesterday evening). Started at 9:30PM, it's now 3:30 AM and it's done. What was the issue? Well one, dot net 4 is a pain in the ass (1 hour sitting there spinning in circles, ended up throwing 4.5.2 on it). Other problem, the firewall in 9.1...

New FAQ written up for those that may need it. Needed to change the email mode on many users really quickly, thus, this was born. Laziness it the mother of invention, right? I didn't want to spend time changing the email mode on 200 users, so this is where this comes in. Enjoy, let me know if...

So, I ran into the same issue as in thread940-1693352 It seems on Site B, the distributed, users cannot remotely setup greetings, and if there is a greeting (from when distributed was not setup) then the greeting wont' play, only their recorded name. What the heck is up with that!? Has anyone...

All, Just ran into this today, but voicemail to email using GMAIL works now, at least with R9 VMPRO (which supports tls/ssl now) Using smtp.gmail.com, port 465, and your gmail address, you can send messages. You *DO* however need to setup an "application specific password" in your gmail account...

Ran into an issue today, was able to duplicate it on my demo kit. It seems that you cannot forward messages to other users using visual voicemail, or the tui, unless you first record something (or attempt to, anyhow) on the message. You know, that option that you can pre-pend your own message...

Wonder if anyone has run into this... In softconsole, you can edit a users forwarding, twinning, dnd, etc. This normally works just dandy. However today during a demo I noticed that you could...well...not do that. Could not do it to a single user. If you hit properties for that user, it was all...

I haven't seen these come up before, and the manual about them didn't shed much light. I'm seeing alot of these on a customers system. They are running sip trunks, and are getting quite a lot of dropped calls and quality issues. 2013-11-04T15:06:54 541907mS PRN: WARNING: 2013-11-04T15:06:54...

Ran into a weird issue after an upgrade. Twinning no longer seems to work as normal. When calling an extension that is twinned to an external mobile device, as soon as the mobile device starts to ring, the users desk phone stops ringing, almost like the mobile phone answered...but did not. They...

Just wanted to get anyone's opinion on FAX over SIP. It seems it is really hit or miss depending on the provider. Some swear up and down they support T38, when they don't, and only G711 works (barely). Others, it works awesome. I've had more misses, than hits with this lately, it seems. Sadly, I...

Brand new "fixed" version of the UCM module installed yesterday, updated to 8.1-9203.0_el6. Built out 5 or 6 modules...saved, made live...fun times (did not test yet...). Open up the vm pro client on the machine and pull down the data...and...its all gone!. Creating a new module with the...

Just looking for opinions guys; what has been the most cost effective, stable (in a perfect world) VPN phone from the 96xx series so far? What router/vpn have you been combining them with? I figure I'd get a list started, from the horses mouth, so to speak. -Austin ACE: Implement IP Office

Silly question... what URI settings do I need so a user will send out whatever is in their SIP tab, but the blank ICR #'s still work? They only seem to work when the uri is */*/* which disables the user SIP tab. Normally it would pick up the DID in the ICR, but alas, it is not. It just sends...

Officially, the 8.1 matrix shows 64xx phones are not supported past 7. We all know what "supported" means. However, I haven't run across one of these since they went EOL in 06. Does anyone have any 64xx sets *working* on 8 or 8.1? Customer wants to reuse a metric arseload of them...

On my android phone, I have a nifty app that logs all of my calls to a separate google calendar, so I have documentation of when a call was made, how long it was, and who it was to/from. It's awesome. I'm looking into developing an app like that for the IP Office. I know I would find it...

Everyone seems to be selling XIMA these days, which is great. However, customers still want the CCR features on the phones. This is becoming a tiny issue. When you buy XIMA, you don't buy those CCR Agent licenses. However, you cannot use any of the features, such as automatic after call work...