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Voice mail pro auto att menu,,,give callers opt to 0 out to got to a specific extension,,,have 0 pointing to a transfer cell, transfer cell points at ext 111 but when i press 0 it hangs up on me.

How can i make a incoming did forward no answer to an auto att. Incoming call comes in, rings at the reception phone, if reception does not answer i want it to go to auto att. IP Office 8.0 (44) Voice mail pro

I performed a keycode upgrade on a 81c to convert to cs1000 and added a sig server, the keycode sheet reflects the system as being a cs1000 but in the system it still shows as being an 81c. After installing the sig server software and accessing element manager the web page shows Unknown call...

i am trying to pass DTMF over SIP to a 3rd party decice. I dial the device but once connected i can not press buttons to navigate. Any thoughts

How do i get the name display to pass over SIP trunks,,,,now i only see H5300 when i call from the bcm to the cs1K In ip trunk settings,,,send name display is checked the target lines have caller id set checked the set has a name the set has a private oli the sip route is private.

How many phones can be registered through an srg 50 back to cs1k?

I have a 4 port Nam,,the ports reside on 301, 302, 303,304, When a caller hits port 303 they get a fast busy,,,when i disable the port my 3rd call hits 304,,,is there a way to reassign the port?

when i navigate to the NETWORK INTERFACE tab through element manager the information is not displayed,,,i am trying to view the settings for lan 1,,,the page does not populate.

wHEN DIALING OUT THROUGH AN ATA2,,,,ALL DIGITS DO NOT PASS OR SOMETIMES IT PUSHES OUT DOUBLE DIGITS EXAMPLE I DIAL 912127773456 I SEE THE MONITOR PUSH OUT 1121227 THEN GOES BUSY i VARIES FROM CALL TO CALL, MOST CALLS FAIL I CAN CALL INTERENAL WITHOUT ANY PROBLEM

After upgrading a BCM 400 4.0 to a BCM 450 6.0 i noticed that lan 2 does not show up in elemnt manager in the ip subsystems tab at all. Is it supposed to not be there?

How do i look at a PRI in the 3300 to see if i am having clock issue or loss of frame

Can someone help me get my hands on the TN crunch and DN crunch files?

After running DMM on a bcm400 4.0 to prepare to migrate to a 450 6.0 the report showed that none of the mailbox messages would migrate. Is this normal or is it supposed to migrate messages? 70 Error Failed to retrieve msgs for Mailbox 5330 71 Error Failed to retrieve msgs for Mailbox...

Does anyone have or remember the product bulletin that Nortel released regarding High Ring Voltage damaging analog trunk ports on the BCM 50, they issued a cable that had built in resistors that would be installed between the Amphenol and the Block. I am trying to find the bulletin so i can find...

I am changing Laptops,,,,Is there a way to migrate all my Business elements from element manager to my new laptop without loosing all my ip,,user name and password info?

I have a BCM 400 wich i believed to be of 3.6 rls according to the header on the BRU log. upon removal of the old hard drive i discovered a sticker on it that reflected 3.6. I ordered and installed a 3.6 replacement hard drive,,,the new drive had a sticker on it that said 3.6. When the system...

The Scenario BCM A has 4 pots lines that terminate at ext 221 (Hunt Group) If line 1 is busy it goes to 2 or 3 or 4, this is provided by telco. If a 5th call comes in the customer has an arrangement with telco to have it roll over to another phone number that is a DID that terminates on an...

Although Personal Target Att is not checked, the users mailbox still prompts the caller to dial 0 for an operator before the tone to leave a message, the usre does not want the caller to hear this option. How do i make this go away?

Can anyone tell me how to change the ports from 100 full to Auto Negotiate.

After installing SU System 27 I get this error as an alrm. invalid transport address found in start OBS I do not know what this means. It is a BCM 400 4.0