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Anyone tried Skype for SIP Beta with the IP Office? I would assume that we could set it up as a SIP trunk in the IPO and then get cheap long distance calls. I haven't had time to mess with it yet, but here is the link: http://www.skype.com/business/products/pbx-systems/sip/

I have a 3 site SCN. All are IP Office 500 units running 4.2.11. This site has been up for almost 2 years without experiencing this issue until just recently. The last upgrade was done many many months ago. I will call the IP offices 1, 2, and 3. When 2 calls 3 over the SCN via intercom...

I'm having trouble tracking down the Voicemail Pro compatibility list. Can anyone point me in the right direction? I'm specifically what is and isn't supported under a 64 bit Vista. Thanks!

I searched around, and surprisingly did not see any topics on it, so I will go ahead and start it. Anyone started using Windows 7 instead of Vista or XP yet as a VMPro server? Run into any issues? What about XP mode?

I am trying to setup Voicemail Pro for a customer, but I am unable to open up the "IP Office Voicemail Pro" in the control panel. I double click, and it does nothing. This is not the first server I have had this issue on. Has anyone else had this issue before? Anyway to get around it...

I have a customer right now who has an IP Office 500 (4.2, but will upgrade to whatever is necessary). They have a queue. There are several people who are part of the group that answer the calls, and everyone in the office has a "Group" action button on their phones. When a caller is queued...

I'm quoting a 3 site SCN and am trying to build it using the 5.0 licensing. I want to have the VMPro located at one site and use centralized voicemail for the other 2 locations. One thing that I am very confused about is the Advanced SCN features. This used to be a separate license. Are...

I have one site running 5610 VPN phones. If the internet connection connected to the IP Office goes down, making the host unreachable to the VPN phones, how long will the VPN phones continue to try to re-establish their VPN connection before giving up? After giving up, what will the phones be...

I have a customer that has an autodialer that calls some of their customers who are late on payment. It then plays them a recorded message. They would like the called party on the other end of the autodialer to be able to be transferred to the operator on the IP Office to pay their bill if...

I have a customer who have a T1/PRI and has their facility in the middle of nowhere. They continually have trouble with their T1 going down and they are wanting to move their T1 closer to the city and run it back to them over fiber. This is actually quite feasible as the fiber is already laid...

Hello, I have a customer who has recently been having some trouble with their VPN. They have several VPN phones. When I got the VPN connection back up and working, only 1 of those phones connected automatically. The other 4 needed to log in again by entering their extension and password...

Is it possible to set 2 hunt groups to night service with one button? I have two seperate groups I would like to set to Night with one button. The user who will have the Night button will be a member of several more groups that I do not want to put into Night mode. Is this possible? IP 500...

I have a new customer running 4.2(17) that is experiencing cross talk, meaning that they can hear other conversations in the same office on their line. They have 5 analog lines, and are all using 5410 digital sets. Has anyone experienced this under 4.2(17)? Would this be a software issue, or...

I have a Client who has a VPN phone who has a VPN that is connected to our network. I can ping his virtual address, but the IP Office does not show his extension as connected. The guy is out of town for a couple days and I would like to fix it while he is gone without bugging him, and without...

Hi guys, I'm using a Netgear FVS338 to host 5 VPN phones. The problem that I am running into is that after the SA lifetime expires, it cannot renew the session. The phone keeps trying with no luck until it finally reboots. After a reboot it comes back up just fine. Has anyone experienced...

I'm looking at new work laptops and found a deal on one that comes with Vista Home Premium. I know that Avaya only officially supports Business edition and up. Does anyone know if this is just something they say, or if there is an actual difference? The biggest feature I see missing for me is...

I have a system that has 5 remote FVS338s. The users are complaining that from time to time their remote phones will go down. I set everything up using the Avaya tech tip. The only thing I can think of is static IPs? Right now they are all using DHCP to get their address. 3 of the 5 have...

I have 3 systems, one with a 12 port VM Pro, and 2 using centralized voice mail. The two centralized say that I only have 4 ports available for centralized voicemail. Is there a way to increase this? I have plenty of VCMs, Voice Networking, and Voicemail ports, but it still says 4. Thanks!

I have a System Status snapshot continuous log setup on one of our systems. I set it up yesterday, and told it to make a new file every day at midnight. I downloaded the file and was going through it today. It starts at 8:47:55 and goes to 9:02:25. When I try to skip ahead an hour from the...

I have a user who has a digital phone in the office and a VPN phone at his house. Is it possible for him to have one voicemail account (associated with his digital extension) but be able to retrieve it at either location using visual voice, and have both message lamps be on or off? I haven't...