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I know how to add a NEW CLID entry, but where do I go if I just want to CHANGE an existing entry? LD 15? What commands? Thanks!!!!!!!

I have posted 2 TNB's below. I want the first phone(7676) to roll and hunt to(7737)and then if (7737) doesn't answer I want it to roll back to the voicemail for 7676. But it's not doing that. When it hits 7737 it just continuously rings forever. Any ideas why? DES E112 TN 021 0 00 01 TYPE...

Is there a way to have the message waiting light illuminate on more than one phone when there is a message waiting in a particular mailbox? I'm running an older verson of Audix.

I am trying to phase out my Call Master III's and change to 2420's. The agents however don't like the fact that the calls waiting in Queue don't continually display. On the old Callmasters it would stay on the display as long as you were logged in. On the new 2420's you have to push the...

I got a new 24 port analog card to change out with my old 8 port. In the past I tried just installing the new card, but it wouldn't work. I remember the Avaya tech telling me I had to change board or change something to get it to work. Can someone tell me the command? Thanks Travis

I'm trying to set up the LPK on this 3904 and I get SCH3301. What am I doing wrong? DES SLSURG TN 001 0 00 11 TYPE 3904 CDEN 8D CUST 0 ERL 0 FDN 3999 TGAR 1 LDN NO NCOS 0 SGRP 0 RNPG 0 SCI 0 SSU XLST CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD GRLD CRPD STSD MWA LMPN RMMD SMWD AAD...

This is strange. I have a G3si. If someone is sending Caller ID info to me I see the caller's number right away, but if they are sending nothing or 'unavailable' I see a weird 206(Seattle) area code for every long distance call.It's the same number every time. I had Qwest out here to look at my...

If I dial someone with a particular 8410d phone, the display works just fine, but disappears as soon as the call is answered. Very annoying. Anyone run across this?

Where do I look to see what the default password is in my BCM50? I reset it on a mailbox, but can't find what it's been reset to. Thanks!

I have 2 operators that answer phones for a hospital switchboard. They use regular attendant consoles. They do not have to log in as an agent and it is not set up as an ACD group. The other day we had a code blue and the normal dedicated phone that people call on for emergencies was broken. So...

I am in the 712 area code and only part of it is local in my city. As a result, some outgoing calls are long distance. The problem is that if someone doesn't know better they dial the area code for a local call and then I get charged for the call because it's going out my dedicated long distance...

I get a bunch of sales calls from the same people every month. I set up a solicitor mailbox of 1111. I have been writing down the DID numbers of these sales people each month. Isn't there a table that I can enter them into that automatically takes their incoming call and routes it to the 1111...

What would I need to do on my G3si in order to dial out on an analog wall phone that normally only does inside calls. I want to give a couple of people access to dial local(non LD) phone numbers from this phone. Can someone tell me the steps to set up some kind of Auth code??? Thanks TJ

Where and how would I remove an IDC entry? I tried to do it in LD 49, but didn't know what to type. Thanks in advance!

We had our elevator renovated and the elevator guy is telling me that he only sees 18V for the analog line going into the elevator. I have yet to test it with a volt meter, but is there a setting in the G3si to alter the voltage of an analog port? He says it has to be 48 volts.

Somehow or another my G3si is allowing people to dial the area code for a local call so it is going out on my dedicated long distance T1. How do I restrict people from dialing the area code when the call should be local? For example 712-255-XXXX is local. Thanks TJ

Is there a way to program a phone so it defaults to the bridged appearance when you take the phone off of the hook? I have a main number 7878 that is programmed on phone phone and then 7 other phones have bridged appearances of 7878. Each of the other phones has a unique number, so when they...

Can anyone help me out? I have a whole building with no LD. What steps would I take to change my LD to the local PRI until Qwest fixes my LD PRI? I think I am on Communication Manager 2 Thanks TJ

I want to have a message waiting indicator on a 3904 phone so the user knows when there is a voicemail on this other mailbox. What are the commands to do that? Thanks T

change abbreviated-dialing personal 3230 The above command works for me for personal list 1, but I can't figure out how to get into list 2. I try this command: change abbreviated-dialing personal 3230 list 2 It says list not assigned. What am I doing wrong? Thanks Travis