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hey all, has anybody been able to setup the Google Talk XMPP in the One x server? It seems pretty basic but i'm not sure what address or domain name to add to the XMPP in the one x server.

Hey all, We go a customer with a R8.1 IP500 and about 100 9608 phones. the phones have the lastest firmware (6.2119) and work just fine but when we restart the control unit the phones completely shut down and restart instead of going into a "Discover" mode for just a few minutes. I've looked...

Strange issue here. I think this has been a problem with Manager for a while, but I thought i would drop it out here if anybody knows a fix. When I change the "Name" and the "Full Name" of a user on the system then click OK, i then go to the voice recording tab and try to update the auto and...

Hey everybody. I have a customer that is using phone manager pro on a IP500 v2 R6. I wanted to see if anyone has ever modified phone manager on an agent pc to place the phone in do not disturb when a screen pops up. the customer is using a custom database the pops when customers call in. They...

Hey all, I'm trying to setup the voicemail to email on VM Pro 7.0.17 on a windows 7 professional pc. the computer did not have a email client so I downloaded windows live and set it up. When I go to control panel to set up the account settings, it tells me I do not have a default email client...

I got a new ip500 v2 6.0(8) with the receptionist having a 1416 and a single dbm32 dss console. When you press transfer and then a dss button for a user, the call does not complete the transfer even if you press transfer again. after you try the transfer, the dss locks up and you have to reset...

Hey everybody. Is it possible to setup pin access to a conference bridge via Voicemail Pro without having to buy Conference Center?

I have an Avaya LUUDS door phone and controller hooked up to an analog station port on an IP403 3.2 system. I have the station port set to IVR and have a short code set for hotline to a group. The phone will ring the group just fine and the digital sets can answer, but when you dial "**" to...

Hey everybody. This is the strangest issue i have ever seen! I have a 406V2 R5.0.8 with a PRI. I have one extension (4424 phone with a dss console) that randomly has issues anwsering calls. If you call it direct from outside (DID or main number via auto attendant) the phone will ring normally...

Hey all, I have a 406v2 r4.2(17) with a hunt group problem. When people call into the system they hit an auto attendant first and then press option 1 for the group. The transfering works fine and it rings the 2 phones that are in the group (setup as collective), but when they pick up the...

Hey everybody. I was just wondering if anybody has had any issues with 4.2(11) yet. I want to use it on a new IP500 unit but I will wait if it has any bugs. any thoughts?

Hey gang, Got a question on running a 5610SW IP as a VPN phone. I have a IP500 R4.2(4) with a sonicwall TZ190 VPN router setup for the remote phones. The phones will connected up to the system and seems to be working properly but after a few minutes the phones lock up and resets the VPN...

Hello everybody! I have (2) IP500 R4.2 system that I am going to network together with a point to point. They currently have the PtoP as a voice curcuit but because there is no caller id between the locations, I am going to change the curcuit to data and i have a couple Kentrox Q2200 routers to...

Hey everybody, I have (2) IPO500 that have a voice point to point t-1 between them. Because the standard t-1 does not support caller id, I am going to have the provider change the curcuit to data and use the PtoP as Voip trunks. My question is what routers would you recommend for this...

Hey everybody. Hoping someone has a answer to this one. I have (2) IP 500 with inbound/outbound PRI curcuits each and a voice Point to Point t-1 between the two. My question... is there a way to get caller id across the point to point? either extension number or inbound calls? The point to point...

Hey all, got a weird problem with a 406 V2. The system boots up and runs its cycle but cannot pull a config. I went to a dte cable and tryed the AT commands but nothing works. I can sometimes get it to say OK after the AT command but when I do a AT-X, X2 or X3 it says ERROR. Also It will not...