Hi,
I have a customer that has 8.9 CLS, 8.9 sp5 Storage Center and 2 VoiP logger 9.12.
I'm having a problem when trying to play calls that are alredy in the Storage Center. Some calls did not get the status of "CALL IN DISK"... keeping the status in "CALL PARTIALLY IN DISK". The problem is...
Hi there,
Well... i'm getting this error showing in NICE CLS on supervision.
I have one Universe 2 E1 loggers 2 screens...
Integration with Avaya Definity
The recording method is Service Observation/Selective Recording.
Do anybody understand this code? I check the Supervision manual and it's...
Hello. Well sometimes i'm getting Status Inf002. I know what the status means but i can't find the solution.
It's not always... some of the calls receive status Inf002 and the time to through five hours.
I use a Avaya S8720.
Ohh... and all the calls that has Status Inf002 have the CLS FLAGS...
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