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I repaired a t1 PRI span for my customer, but I still have an alarm. when I pull up the alarm it shows digital link unavailable, even though the pri is in use and working. I also had a netsync source alarm, which I cleared. Anyone know what is going on?

Hey, I have a 3300 here 9.0.0.41 When another system (not a Mitel) calls in over their PRI, they get what I think is a transfer voicemail node, a ladies voice comes on and prompts you to enter the desired extension, etc. How can I determine which extension or number this prompt is coming from...

thread1329-1557881 Im going from a g700 gateway to a Mitel 3300 over pri. I've referenced a thread from a year ago that I never really resolved. The avaya guy, in Anchorage, wants to press his access code and hear dial tone, or be able to instantly press the mitel users extension and connect...

I cant make the phone pick up a couple lines just by picking up the handset. I have two lines, appear and ring in pool a. I have the set prime to pool a. handsfree auto hf answerback = y. I realize at this point my problem is that the lines arent ringing on the particular set and I think it is...

I have a 3300 fed by some analog lines and when the 3300 grabs a line, it seems that it is dumping out the digits too fast. Ive tried inserting a pause and it doesnt help. the carrier system that provides analog dial tone from the phone co. is too old to take the digits that fast. is there a...

BCM 450, two 7316 sets. the customer is a court and would like to recieve calls internally through the flashing light only. I can assign a target line and get it to appear only, but internal calls will not volume down all the way. any alternatives?

I am a vendor for a small telco, but Ive never done any keycodes so this is new to me. I have a customer with a CICS currently set for 16 sets. the software is NT7B66EF CICS 7.1 rel 01 is this expandable with a keycode to 24 sets? I hope. also, I read that there are older CICS systems that...

First off, I am a vendor, and I went to school for this but it was over a year ago and I am very rusty. PBX guy is just one of my job titles. I am trying to turn up a non-pri T1 on a BCM 450. I have a test t1 set up by my coworker, who is the CO guy. He set up a T1 SF AMI, and provisioned 5...

Hi, I have a new BCM450 with latest patches and keycodes in, digital trunk interface in slot one, GASM8 in slot 2 DSM32 in slot 3. all switches are set to up because thats what a coworker says for a 450. that is probably the problem though. When I try to configure both MBMs, I can get both...

I am just starting a new bcm 450. the last time I even touched a bcm was almost a year ago. I checked the website and see a few patches, do I install all of them or certain ones. a guy I know says do su system patch 2. I have no idea what he is talking about. thanks for any help. p.s...

I have a regular ol cics with 4 lines. lines one and two are in pool a. set 32 is prime to pool a. My problem is when the set has line 2 on hold, and line 1 starts ringing. the user will pick up the phone to answer line 1. the phone picks up an intercom line and displays "no free lines" if...

I am trying to connect a 3300 MXe to an Avaya (im not sure what kind of avaya) Both switches are located in the same rack physically. First of all, is it possible to connect the two any other way than with a PRI? The avaya tech wishes to use a regular T1 with no d-channel. I was able get...

Can the two combine to form a good working bcm 400?

this will be like a log of my experience with this refurbished bcm 400 my company purchased for me. I got it out of the box and had to shake 10-15 screws and parts and two spare media services cards out of the body. whatever so I took the old hard drive out of the failed bcm and placed it...

Nortel says I have to wait till the 17th just for them to become available, then I have to get it shipped to Alaska for me to be able to use it. why cant I just use a regular damn hard drive? is anyone willing to let me call them so I can ask them a few questions about my BCM400? thanks.

K, so we lost power to the whole island for 4 hours and the battery backup failed. now I have the following issues: I remove the lan cable from the lan ports and the lights for the lan ports remain lit. I have a packet analyzer and I get no packets coming from the lan ports. all the leds on...

3300 v 9.0 I just added an ASU II to give certain analog stations caller ID. The problem is that now, when someone calls those stations, they wont transfer to voicemail. I had to change the COS for those sets to ONS CLASS/CLIP is this causing the problem? do I need to set up the ASU to be...

had a 3300 mxe controller that would not boot up an ASU II. Mitel tech support concluded that it was bad CIM ports, and they were right. they sent a new controller and I just installed it tonight. before moving the cards and hard drives over I booted the new box and it came up with no alarms...

3300 with two stations, and two analog lines. my station is #21 and my number is xxx4015 her stations is #22 and her number is xxx4001 if I call 4001 it rings at her desk if I call 4015 it rings at my desk when she calls out, caller id shows xxx4015 and so people that call back call to my...

I tried to install an ASU II into a 3300 mxe running 9.0.0.41. ASU wouldnt even come up, no solid lights, Mitel Tech support said 9.0.0.41 had a known issue with loading ASUs through embedded CIM ports. He said "upgrade to 9.0.1.17." I downloaded the files and tried to install through the boot...